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Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
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Automate the routine and leverage your human agents where they add value.
Insurance customers want a better experience that includes self services with multiple touch points that go beyond self services.
A cognitive chatbot created with Progress® NativeChat can facilitate faster, cheaper, better customer interactions.
Progress® NativeChat is an innovative AI-driven platform for creating and deploying cognitive chatbots that automatically learn and adapt to generate a natural conversation flow for customers on the channel of their choice—web, social or mobile. Business benefits include:
A cognitive chatbot can take up the slack from your human call center, handling those routine customer interactions that should be self-service.
Eliminate drudgery and allow sales and marketing personnel to concentrate on generating revenue.
A Policy Advisor chatbot can help your customers find the right insurance policy for them without having to call your customer service agent.
A huge amount of time is wasted filling in lengthy claim forms, submitting documents and images. An Insurance Claims chatbot can significantly improve claims submission process for your customers.
Don’t take our word for it—let us show you. Progress will build you a proof-of-concept bot using your systems and channels in just two weeks.
Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.
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