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Revolutionize Healthcare
with Cognitive Chatbots

AI-driven chatbots can augment your facility’s contact
center across a spectrum of healthcare functions.

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Improving the Business of Healthcare

Delivery is an Ongoing Challenge

Faster, more cost-effective healthcare delivery benefits everybody in the value chain.

Automate the Routine

An AI-driven chatbot created with Progress® NativeChat can decrease your overhead of repetitive calls and routine tasks.

Chatbot Applications in Healthcare

According to the Digital Health: Vendor Analysis, Emerging Technologies & Market Forecasts 2017-2022 report by Juniper Research, adoption of chatbots in healthcare will result in cost savings of $3.6 billion globally by 2022.

Progress® NativeChat is an innovative AI-driven platform for creating and deploying cognitive chatbots that automatically learn and adapt to generate a natural conversation flow for patients and healthcare providers on the channel of their choice—web, social or mobile.

Use Cases

Appointments and Scheduling

Beyond simple scheduling and reminders, a cognitive bot can recommend a specialist based on previous patient behavior and preferences.

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Medication and Visit Reminders

Keep patients on track with dosages and frequency based on their individual needs, without human intervention. Remind patients of wellness visits, regular check-ups and scheduled visits to increase your patient volume.

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Private Channels

Beyond simple scheduling and reminders, a cognitive bot could recommend a specialist based on previous patient behavior and preferences.

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Let NativeChat Prove its Point

Don’t take our word for it—let us show you. Progress will build you a proof-of-concept bot using your systems and channels in just two weeks.

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Illustration

Progress NativeChat

Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.

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