Enrich Banking Self-Service
with Cognitive Chatbots

AI-driven chatbots can augment your customer service team
to help attract and retain customers.

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User-Friendly Offerings Attract and Retain Customers

Beyond Mobile Banking

To stay competitive, banks need to continue adapting their traditional services by incorporating more AI for self-service customers.

Automate the Routine

An AI-driven chatbot created with Progress® NativeChat could help free staff for activities where they’re truly needed.

Chatbot Applications in Banking

The industry doesn't need more clunky self-service software that still requires customers to call customer service after failed transactions. The solution is a cognitive bot that can deployed to a website or social channels, satisfying self-service customers and generating savings in customer service overhead.

Progress® NativeChat is an innovative AI-driven platform for creating and deploying secure cognitive chatbots that automatically learn and adapt to generate a natural conversation flow for customers on the channel of their choice—web, social or mobile.

Use Cases

ATM Locator

ATM Assistant helps customers find ATMs while en route to a destination, and ensures the ATM provides the desired services.

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Debt Collection Agent

Debt Collection Agent negotiates late payments with your customers by giving them options to adjust their payment schedule and rates.

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Loan Advisor

Loan Advisor understands customer needs and helps them sort through various credit offerings to find the ideal product

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Let NativeChat Prove its Point

Don’t take our word for it—let us show you. Progress will build you a minimum viable bot using your systems and channels in just two weeks.

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Illustration

Progress NativeChat

Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.

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