Enrich Banking Self-Service
with Cognitive Chatbots

AI-driven chatbots can augment your customer service team
to help attract and retain customers.

User-Friendly Offerings Attract and Retain Customers

Beyond Mobile Banking

To stay competitive, banks need to continue adapting their traditional services by incorporating more AI for self-service customers.

Automate the Routine

An AI-driven chatbot created with Progress® NativeChat could help free staff for activities where they’re truly needed.

Chatbot Applications in Banking

The industry doesn't need more clunky self-service software that still requires customers to call customer service after failed transactions. The solution is a cognitive bot that can deployed to a website or social channels, satisfying self-service customers and generating savings in customer service overhead.

Progress® NativeChat is an innovative AI-driven platform for creating and deploying secure cognitive chatbots that automatically learn and adapt to generate a natural conversation flow for customers on the channel of their choice—web, social or mobile.

Use Cases

ATM Locator

ATM Assistant helps customers find ATMs while en route to a destination, and ensures the ATM provides the desired services.

Debt Collection Agent

Debt Collection Agent negotiates late payments with your customers by giving them options to adjust their payment schedule and rates.

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Loan Advisor

Loan Advisor understands customer needs and helps them sort through various credit offerings to find the ideal product

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Let NativeChat Prove its Point

Don’t take our word for it—let us show you. Progress will build you a minimum viable bot using your systems and channels in just two weeks.

Get a chatbot

Progress NativeChat

Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.