In the last few years, voice assistants changed the way we interact with our devices. To some, this was a somewhat strange experience, but many more felt that this was a more natural way of interacting with most services provided by our phones and computers.
Many companies took this as an opportunity to enhance the experience for their customers and provided some of their core functionality via a set of voice commands, thus becoming more customer-friendly and strengthening their brand.
Voice chatbots are not only popular because of the convenience of talking to a device, but also they come very handy, when your hands are busy (i.e. when you are cooking ) or more importantly when your eyes should be focused elsewhere (i.e. when you are driving).