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Customer Success Through Innovation

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Brand and Digital Strategist, Roy De Young, shares how iMedia digitally transformed The Gettysburg Foundation. The orchestration of technology, storytelling, and content and adjusting the brand positioning helped their client exceed growth expectations and key KPIs. In addition, Roy shares some observations and insights from the rapidly changing digital landscape and the user/customer journey.


Roy de Young

Brand & Digital Strategist, iMedia

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