Support Guide

Welcome to Progress Software's award-winning Technical Support Program. This guide provides an overview of the features and benefits of technical support, and tells you how you can reach us world-wide.

Progress support services are designed to provide customers and partners with world-class customer support. We're committed to ensuring your success with our products by making it easy to get help from us through an award-winning customer experience across all products.

Our Worldwide Customer Support Services provide round-the-clock customer support and maintenance services. Progress support centers span 6 global locations and converse with customers and partners in many native languages to make you successful.

To help ensure our program meets your needs and to measure customer experience, we conduct a transactional survey after the close of every support case, which provides ongoing formal feedback on customer satisfaction.

Select a product:
COGNITIVE SERVICES
Corticon
WEB CONTENT MANAGEMENT
Sitefinity
OPENEDGE
OpenEdge
NETWORK MONITORING
WhatsUp Gold iMacros
DATA CONNECTIVITY AND INTEGRATION
Hybrid Data Pipeline DataDirect Connectors
MANAGED FILE TRANSFER
MOVEit IMail Server MessageWay WS_FTP Server

If you don't find your product, please Submit a support ticket or Call support:
     For: OpenEdge, Corticon, Datadirect
     For: Sitefinity
     For: MOVEit, WS_FTP, WhatsUp Gold, iMacros, iMail, MessageWay
     For Telerik products - Contact Telerik support.

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