All Sitefinity licenses include at least one year of technical support and product updates. Renewing your maintenance is the most cost-effective way to benefit from the latest technology and product innovation. For a comprehensive list of advantages, please visit our "Why Renew" page.
The renewal rate of all Sitefinity perpetual licenses is 30% of the license list price and subscription licenses are renewable at the same price as the initial annual purchase. To review the available renewal options and pricing, log into your account.
| Sitefinity License Renewal Timeline | |
|---|---|
| Renewal Rate Applies to customers renewing before or on their maintenance expiration date | 30% |
| Returning Customer Renewal Rate Applies to customers renewing after their maintenance expiration date | 80% |
All domain, server and feature add-ons are bound to the maintenance of the underlying Sitefinity Support Offering they are associated with, so that add-on maintenance is renewable at the same date as the license regardless of when an add-on was purchased or associated with the license.
Customers can upgrade their Sitefinity license to a higher Customer Success Package (e.g. Base to Essential, Essential 24x7 to Premium) or purchase an add-on (e.g. additional domain or contact profiles) at any point in time to launch a new website or benefit from additional product capabilities. Customers with active maintenance benefit from preferential upgrade pricing: 50% of the original license purchase is applied as a discount credit towards the purchase of a new license.
Customers upgrading their license also get a full year of maintenance and technical support from the date of the upgrade purchase. Make sure to review the purchase FAQs for additional information.