Support Services

Tailored Support Coverage to Ensure Your Success


 

Mission Critical | Standard

Progress Software’s Worldwide Customer Support Services provide around-the-clock customer support and maintenance services to ensure your success with Progress products.

Our tiered support offerings – Mission Critical and Standard – enable you to use the right level of support services to meet the needs of your application support team and your business users. Each support level provides you with multiple ways to access our customer support personnel and Progress support tools to resolve your current issues.

Our Worldwide Customer Support Services provides round-the-clock customer support and maintenance services. Progress support centers span 6 global locations and converse with customers and partners in many native languages to make you successful.


 

 

Levels of Support

We offer different levels of support services so you can get the type of support that best suits your business needs.  Review the comparison guide for details.

Contact Customer Service

Progress Software

Renew Online

Save time by renewing at Customer Service Online. If you are an existing Progress Software customer, you may register for a Customer Service login. For instructions, see the User Guide.

Customer Order Management

No matter where you are in the sales order lifecycle, Progress Software’s worldwide Customer Order Management (COM) team can provide the support you need.