Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk.
Gaining Agility For DHL Special Services
RIGHT ON TIME Accuracy and efficiency are critical when warehousing and stockpiling pharmaceutical and veterinary drugs for next-day delivery. So to improve its inventory management, DHL Special Services, which distributes throughout Belgium, the Netherlands and Luxembourg, turned to Progress. Through a series of sophisticated development tools, DHL was able to improve stockpiling accuracy to 99.7%.
Creating New Opportunities For BGN
BOOKING ITS PLACE IN HISTORY When you open a SmartStore you better have smart technology to back it up. So when the largest book retailer in the Netherlands, Boekhandels Groep Nederland (BGN), wanted to gain visibility into its supply chain operations and enrich the overall customer experience, it turned to Progress. The result was Selexyz, one of the world’s first customer-focused, automated retail stores with no in-store administrative staff required.
Delivering 20/20 Foresight For Premier Manufacturing
MAKING A MILLION Two plants. Three shifts a day. Seven days a week. That’s a lot of employees punching the clock. In fact, Premier was spending $3,000 a week just handling time cards. Implementing a series of Progress solutions, including Apama® and OpenEdge®, Premier was able to develop far more insightful views into operations, reducing setup times, increasing labor efficiency and saving nearly a million dollars a year.