Trusted Decision Automation for Complex Business Decisions
The Progress® Corticon® decision automation platform helps business and domain experts automate complex decisions with confidence, keeping outcomes consistent and transparent as business and regulatory requirements evolve.
Corticon Automation Allows Organizations to Author, Audit and Deploy Business Rules at Scale Through:
- Visual rule modeling for structured decisions
- Decision traceabillity and auditability
- Server, cloud or JavaScript deployment
When Decisions Live in Code, Change Gets Slow and Risk Gets Expensive
Rules change constantly, but application releases do not. Hard-coded decision logic creates bottlenecks, inconsistencies across channels and limited transparency for audits.
The Corticon Platform:
Updates Policies Without Redeploying Applications
Applies Decisions Consistently Across Systems and Teams
Provides Clear Rationale for Compliance, Audits and Trust
Why Teams Choose the Corticon Decision Automation Platform
So you can explain the outcome of every decision with traceable logic.
Performs with Business Agility for Enterprise-Grade Governance
Allowing users to author rules, while IT governs and scales them.
So organizations can build high-volume decision workloads in production environments.
Within your existing architecture via standard APIs.
AI-Ready Decision Automation for Trusted Enterprise Outcomes
AI can help organizations move faster, but it cannot guarantee that every decision will be consistent, explainable or aligned with business policy. The Corticon business rules management system adds the trusted decision layer organizations need to operationalize AI responsibly, combining deterministic business rules with intelligent automation.
With a business rules engine, teams can:
Put Policy Guardrails Around AI-Driven Recommendations
Keep Business Logic Transparent and Auditable
Maintain Human Oversight for High-Risk Decisions
The result is AI-enabled decisioning that is easier to govern, explain and adapt as business and regulatory requirements change.
How Corticon Supports Enterprise AI
Governs AI with Business Rules
Leverages explicit business policy logic to validate, guide and constrain AI-generated recommendations before decisions are executed.
Improves Explainability and Trust
Provides clear, traceable decision logic and business-readable explanations to support governance, audits and compliance initiatives.
Supports Human-in-the-Loop Decisioning
Keeps experts involved in reviewing, validating and governing high-impact decisions while AI helps accelerate productivity.
Combines AI Insights With Deterministic Decisioning
Uses AI for interpretation, generation and recommendations while the platform applies business policy consistently across enterprise processes.
Accelerates Decision Automation Development
Generates rules, creates test cases and simplifies understanding of existing rule assets using AI-powered assistance built into the platform.
Key Capabilities
The Corticon Platform Is Built for Everyone
Business Leaders
Reduces risk and responds faster to regulatory and policy change while maintaining confidence in decision outcomes.
Real Results from Real Customers
Business Analysts and Policy Owners
Leverages AI to design and manage decision logic using structured business rules engines.
See How Rule Authoring Works
IT Architects and Developers
Integrates and operates decision services using standard APIs and flexible deployment options.
View Reference Architecture and Developer ResourcesAutomates eligibility and approvals by:
- Applying complex policy rules consistently across channels
- Reducing manual reviews and decision delays
- Maintaining clear decision logic for audits and compliance
With the Corticon-based BRMS, automated screening jumped 8% of applications to 40%, a 5x increase; manual screening processes dropped 50%; application processing speed went up 33%.
UCS CO., LTD
Standardizes claims and adjudication decisions by:
- Enforcing underwriting and claims rules consistently
- Reducing errors caused by hard-coded logic
- Explaining every decision for compliance and disputes
Corticon helped Cigna respond better to business and regulatory change, providing us with the flexibility to scale the system by 2.5x our current daily volume.
Cigna
Delivers compliant eligibility and claims decisions by:
- Automating eligibility and reimbursement rules
- Maintaining transparency for audits and regulatory review
- Reducing manual exceptions and rework
[We] can now determine the correct healthcare reimbursement and the invoice amount quickly, easily and accurately; [we] slashed time to implement rule changes from 1.5 weeks to 1.5 hours; and increased profitability and customer satisfaction and decreased costs and errors.
Brocacef
Applies policy rules with transparency and consistency by:
- Automating eligibility and benefits decisions
- Checking that regulations are being applied consistently
- Providing clear rationale for citizen-facing decisions
The department has improved productivity, agility and service to citizens by automating more of the eligibility determination process. In addition, we can more quickly respond to changes in legislation. Prior to Progress, changes took weeks to months; now changes take hours to days. The Corticon platform processes 2.6 million records in 43 minutes for a sustained throughput of over 1,000 decision sets per second.
Commonwealth of Pennsylvania
Trusted by State Agencies to Modernize Complex Policy Decisions
State agencies manage complex, policy-driven decisions across eligibility, benefits, licensing, compliance and citizen services. The Corticon AI decisioning platform separates policy logic from application code and centralizes it in a governed framework that help agencies modernize decision management.
With the Corticon rules engine, and without replacing existing systems, agencies can:
Adapt Quickly to Legislative and Regulatory Changes
Improve Decision Consistency
Maintain Audit-Ready Traceability
Reduce Manual Processes
Common State Government Use Cases
Eligibility and Benefits Determination
Automates complex eligibility and benefits decisions with transparent, traceable rules that can be updated as policies evolve.
Renewals and Redeterminations
Applies updated policy rules consistently to determine whether benefits, coverage or services should continue, change or end.
Licensing and Permitting
Standardizes approval workflows and accelerates application processing while maintaining consistency across departments and jurisdictions.
Compliance and Regulatory Enforcement
Applies evolving regulations consistently across systems, programs and service channels with decision logic that is easier to explain and audit.
Program Integrity and Oversight
Strengthens accountability by making policy-driven decisions more consistent, traceable and defensible for audits, appeals and compliance reviews.
Citizen Services Modernization
Delivers faster, more accurate decisions across digital service experiences while preserving policy control and operational continuity.
Part of the Progress® Data Platform:
Turning Trusted Context into Governed Decisions
The Corticon decision automation capability is built into the Progress Data Platform, where trusted context becomes automated, explainable and defensible business decisions.
Working alongside capabilities for multimodel data, semantic meaning, provenance and workflow orchestrations, the same governed context that grounds AI answers also drives the decisions behind them.
BUSINESS BENEFITS
Stronger Governance
Faster Response to Change
Defensible and Explainable AI Decisions
How Corticon Decision Automation Fits Within the Progress Data Platform
Trusted Context
Creates governed, reusable context from enterprise data to improve decision quality and consistency.
Semantic Understanding
Enriches decisioning with business meaning, relationships and metadata across systems and domains.
Lineage + Governance
Maintains transparency, traceability and control over the data and policies that drive business decisions.
Orchestration + Agility
Connects decision services across applications, APIs and workflows while simplifying change management and modernization.
FAQs
