Business Responsiveness
Business Responsiveness Requires Innovative Technology
Incorporating business responsiveness, or operational responsiveness, into business technology is both an opportunity and a necessity. The constantly shifting business landscape and the potential for new opportunities to arise at any time drive the need for business processes and systems that can quickly respond to changing conditions and customer interactions. Business responsiveness gives decision makers the ability to see and understand situations, to quickly decide the right course of action in the face of the unexpected, and to effect a change in direction immediately. While business responsiveness includes agility and business process optimization, it also goes beyond those qualities. It means a business can not only react quickly to new business needs, but also respond appropriately to unanticipated bumps in the road. Operational responsiveness is the ability to operate efficiently, as well as to handle those exceptional (but inevitable) situations when even the most optimized processes fail to deliver effectively. Simply put, business responsiveness ensures that the right things will happen in the right way at the right time—every time.
If you want to improve your business responsiveness, Progress Software has solutions that can help.
Achieve Business Responsiveness with Progress Software
Progress Software is a leading provider of software for application infrastructure, enabling companies to achieve business responsiveness in the development, deployment, integration, and management of enterprise applications. Progress Software solutions for operational innovation provide decision makers with the tools for the four critical elements of operational responsiveness:
- Situational awareness – an understanding of the broader business environment, existing business threats and opportunities, and operational awareness into current business activities.
- Observation – an analysis and assessment of what the current business situation means for the enterprise, and what may need to change for the organization to stay competitive.
- Decision making – using information and intelligence to quickly respond to new opportunities (or potential threats).
- Executing change – the ability to quickly revise business processes and systems to effectively send the organization in a new direction.
Leading Business Solutions for Operational Responsiveness
Progress Software offers a variety of software suites that help organizations improve infrastructure response at every level. These include:
- Progress® SonicMQ® is a standards-based messaging system that supports business responsiveness by ensuring that business information can be delivered quickly and effectively wherever it needs to go.
- Progress® Sonic ESB® is an enterprise service bus that enables greater flexibility in the integration and reuse of business processes, enabling organizations to more effectively route information to the right people at the right time and increase SOA responsiveness.
- Progress® Actional® helps deliver business responsiveness with tools for operational assessment, tighter monitoring and deeper visibility into operational activity and IT infrastructure.
- Progress® Apama® is one of the broadest and most flexible complex business event processing platforms in the industry, allowing decision makers to work directly and more easily with current business events and to use that information to make more informed decisions.
Learn more about solutions for business responsiveness from Progress Software.



