Learn how the UK’s largest airline is using Progress Software’s service oriented architecture (SOA) solutions to upgrade the travel experience for its passengers around the globe. This innovative project will integrate more than 600 different electronic systems and processes involved in getting BA passengers in the air.

Transforming Your Travel Experience with SOA

Despite being in an industry facing unprecedented economic pressures, British Airways decided this was the right time and place for SOA. The airport environment is complex and the systems are mission critical. Progress’ SOA solutions will bring more automation and self-service capabilities to British Airways customers, and creating a flexible infrastructure that will make rolling out new offerings and features easy in the future. What’s more, it delivers reservation assurance so BA can tackle problems before they affect their customers’ travel experience.

As Progress president and CEO Rick Reidy said, "BA is taking its airline's IT infrastructure and moving the goalposts. This is a critical time for the ndustry, and BA's investment will give it a competitive advantage while other carriers are cutting back."   

Progress Helps to Smooth Travels Through Heathrow

In Terminal 5 of London's Heathrow airport, owner BAA relies on Progress solutions to seamlessly integrate time-critical events and processes across its operational systems. Now BAA has integrated new and existing business services across organizational boundaries as well as to remote sites with low latency, high reliability and continuous availability. This solution also gives the 35 million passengers passing through each year a positive and hassle-free experience. 

Make Progress with SOA

No matter your industry, SOA will allow you to break free from single-purpose applications and point-to-point integrations so that you can create loosely coupled, re-useable business services. We provide the software and insight that will allow you to build an integrated infrastructure that will help you gain agility, reduce risk, and achieve 20/20 foresight. Enjoy operational responsiveness with reliable SOA infrastructure solutions from Progress Software.