Progress DataDirect for JDBC for Oracle Service Cloud Driver
- Oracle Service Cloud 19D
- Oracle RightNow CX API 1.4
- Oracle RightNow CX API 1.2 against sites with February 2014 version or later
- Java Virtual Machine (JVM): Java SE 8 or higher (LTS version), including Oracle JDK, OpenJDK, and IBM SDK (Java) distributions.