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Supported Configurations

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Data Sources

Interfaces

Operating Systems

Oracle CX Service

JDBC

Progress DataDirect for JDBC for Oracle Service Cloud Driver
Version 5.1.4

Supported Versions

Oracle Service Cloud 19D
Oracle RightNow CX API 1.4
Oracle RightNow CX API 1.2 against sites with February 2014 version or later

Platform Support

32- and 64-bit platforms

Software Requirements

Java Virtual Machine (JVM): Java SE 8 or higher (LTS version), including Oracle JDK, OpenJDK, and IBM SDK (Java) distributions.