Frequently Asked Questions

The Professional edition is a great fit for any business user who needs to do automation, data extraction, or web testing but doesn't need to integrate with other applications. It allows you to do straightforward tasks like login to a website, navigate to a page, and e.g. delete forum postings (which includes several clicks like: "Are you sure?", "Return to forum", ...)

By comparison, the Enterprise edition includes the powerful iMacros API (scripting interface) and support for iMacros Players. It is designed to enable complex automation, extraction, and web testing workflows, as well as seamlessly integrate with other tools, testing suites, database systems, and other back-end processes, e.g. web servers.

The Enterprise edition includes five iMacros Players licenses, which you can use to run macros from different locations across a single organization. For example, let's say you write a macro to assist your order entry team. You can use the player to load and run the macro on every order entry workstation.

The Personal edition provides an upgrade path for iMacros freeware users who are looking for an unfettered web automation experience but don't need the advanced features of Professional or Enterprise. Just like the other editions, the Personal edition delivers data input and extraction, automation and testing, and the recording and playback functionality required for individual users to perform a limitless number of tasks. The Personal edition license applies to iMacros for Chrome, Firefox, and IE and includes forum support only, and does not provide access to any new product releases or updates. If you need the iMacros Browser or technical support, please consider either the Professional or Enterprise edition.

iMacros Players enable distribution of macros across an enterprise environment. They are offered as an add-on to an Enterprise edition license, which includes five Players out of the box.

Yes, iMacros has evolved with the web since the early 2000s and is the main reason iMacros has multiple recording modes. Having multiple modes at your disposal ensures that your web automation projects have the greatest chances for success. iMacros' close ties with HTML makes it the go-to choice for web-specific tasks over general-purpose desktop automation tools, and having different techniques for recording macros makes iMacros more versatile than similar tools that only offer a single approach.

If you think you have found a website where iMacros does not work please let us know. We are very interested to hear of such cases and will assist you in finding a solution.

The free browser extensions provide the same functionality as the Personal edition but are limited to 50 actions/commands/lines. The free versions of iMacros for Chrome and Firefox do not have access to the file system (no input/output files, and macros are stored as bookmarks). The free version of iMacros for IE can read and write CSV files limited to 100 rows and 3 columns.

The Enterprise and Professional editions include many more features including the iMacros API (ideal for integration), playback of encrypted macros, support for Flash, Silverlight, Java, and much more. Visit our product comparison page for full details.

Yes, all the macros you create with the browser extensions can be used with both the Professional and Enterprise editions.

If you originally ordered the Professional edition and want to upgrade to the Enterprise edition, you can order the upgrade using your Customer Portal.

With your initial purchase of Professional Edition, Enterprise Edition, you receive one year of technical support and one year of access to new product releases and updates. After your first year, you can purchase an annual service agreement, which gives you access to the same level of tech support, new releases, and updates. With Personal Edition, you won't have access to new product releases or updates.

Each edition includes a license for a single user plus one year of tech support and access to new product releases and updates.

Yes, iMacros utilizes online activation. In order to transfer your license to another machine, you must first deactivate the license (Help > Activate iMacros > Remove License) and then reactivate iMacros on the new machine. You can also deactivate a license using the Customer Portal if, for example, you no longer have access to the machine.

Yes, to do so you will need iMacros Player licenses. The Enterprise edition is the only edition that supports players and it includes five player licenses. This allows you to distribute the macros you create to other users with a player license within the same company or subsidiary. Additional player licenses can be purchased separately.

Yes, you can easily make your macros or iMacros-based solution available to your clients using whatever deployment technology or method makes sense for your specific use case. However, every user needs to have their own license for playing your macros. Your clients can purchase a license directly from us or a reseller, or for Enterprise-based solutions you can purchase Player licenses from us and distribute them to your clients.