Progress Innovation Tour 2018
in Melbourne

The Future of Business Applications

March 15, 2018 | Progress Office, Level 21, 500 Collins St, Melbourne


8:00am ‐ 8:30am

Registration & Breakfast

8:30am ‐ 8:45am

Welcome & Introductions

8:45am ‐ 9:30am

2018 Technology Considerations | Progress Vision & Strategy

Geoff McCartney

In today’s world, it is difficult to separate technology innovation from business innovation. To successfully devise an innovation strategy, it’s imperative that we understand and leverage the latest technology advancements. In this session, we will introduce the key technology trends that need to be considered to meet your operational and innovation goals. And, we’ll provide an overview of how Progress is leveraging these technology advancements to bring new and innovative capabilities to our customers.

9:30am ‐ 10:15am

Mobilizing Your Employees & Customers

Seth Cleaver

Mobile can be the first step to delivering a cross-channel user experience, which is necessary for both customer and employee success. In this session, we will dive into the factors that should drive your adaptive experience efforts and look at a state of the art approach for delivering mobile experiences while architecting for chat, voice, AR and VR.

10:15am ‐ 10:30am


10:30am ‐ 11:15am

Optimizing Your Customer Experience

Seth Cleaver

Regardless of industry, customer expectations have skyrocketed due to the consumerization of IT. In this session, we’ll discuss the elements that are driving customer experience and how delivering the right content in the right format at the right time in the customer journey is critical. We’ll also look at how customer experiences can be optimized by anticipating the right action to drive the customer through the sales cycle.

11:15am ‐ 12:00pm

Staying Ahead of User Expectations

Dave Smith

Unlike other technology considerations, modernization is a topic that never fades away. What needs to be modernized over time may change, but we all have systems that can be improved in some way. In this session, we’ll concentrate on the need to provide optimal user experiences and how this can be possible without a team of expensive designers.

12:00pm ‐ 12:45pm

Data Connectivity in a Hybrid World

Dave Smith

Given the changes in how applications are deployed (on premise and in the cloud) and the need for providing access to support analytics and API Economy factors, data connectivity now assumes a strategic role within forward thinking organizations. In this session, we’ll discuss the factors that are driving this approach and architecture patterns that you can put in place to derive more value out of your data, applications and systems.

12:45pm ‐ 1:00pm

Final Q&A and Closing Remarks

1:00pm ‐ 2:00pm

Networking Lunch



Dave Smith



Seth Cleaver



Geoff McCartney



Progress Office

Level 21, 500 Collins St,

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March 15, 2018

Progress Office

Level 21, 500 Collins St,