General ecommerce settings

Both for the global and the individual store settings, you can configure the following sections:

NOTE: The general settings of individual sites inherit from the general global settings. The fields are read-only. If you want to edit them, you have to first click Break inheritance.

General

To configure the general store settings, perform the following:

  1. In the main menu, click Ecommerce » Store settings.
  2. In the left pane, click General.
    The General page appears.
  3. In Store Name input field, enter the name of your store.
  4. In Country dropdown, select the country where the store is located
  5. If you country has states, in State dropdown, select the state where the store is located.
  6. In City input field, enter the city where your store is located.
  7. In Zip input field, enter the zip code of the address where the store is located.
  8. In Address(optional) input field, you can enter the full address of the store.
  9. In Email input field, enter the merchant's email address.
    This is the email that the store uses to send emails.
  10. In Contact person(optional) input field, you can enter the name of a contact person.
  11. In the Advanced section, you can select the following:
    • Save credit card numbers in database (encrypted)
      If you select this checkbox, the customer's credit card will be saved encrypted in the OrderPayment table. If you leave it unselected, the credit card number field will be left blank. We recommend selecting the checkbox, only if you cannot charge the credit card immediately, because the shipments take a number of days (or more). In this case, you will need the credit card number in the database, so that you can charge the card when the shipment is delivered.
    • Bypass real-time payment processing 
      Select this checkbox, only if you want to test the checkout process without using a payment processor. This way you do not have to configure a payment processor, such as Authorize.Net or PayPal Payflow Pro.
    • Send email notifications for pending orders
      If there is no confirmation from the payment provider, the status of the order remains pending. In this case, you have to manually check the status of the payment with the payment processor.
      Select this checkbox, if you want to receive emails whenever there is pending order in the store.

      Select the frequency for receiving emails. You can choose between the following:

      • Every hour
      • Every day at a particular hour
      • On a particular day of the week at a particular hour.
  12. Save your changes.

Tax

To configure the how taxes will be displayed, perform the following:

  1. In the main menu, click Ecommerce » Store settings.
  2. In the left pane, click Tax.
    The Tax page appears.
  3. Choose one of the following:
    • Excluding tax
      Tax is included on checkout.
      For example, you entered a price of 100 for a product, the price displayed in the product list is 100, the price displayed during checkout is 120 (100 + 20 tax).
    • Including tax automatically
      For example, you entered a price of 100 for a product, the price displayed in the product list is 120 (100 + 20 tax), the price displayed during checkout is 120 (100 + 20 tax).
      In the dropdown box, select which of the created taxes to include in the price.
    • Including tax manually
      Prices are entered including tax.
      For example, you entered a price of 120 for a product, the price displayed in the product list is 120, the price displayed during checkout is 120 (100 + 20 tax).
      In the dropdown box, select which of the created taxes to use in the calculation.
  4. Save your changes.

Measurement units

To configure the measurement units of products, perform the following:
  1. In the main menu, click Ecommerce » Store settings.
  2. In the left pane, click Measurement units.
    The Measurement units page appears.
  3. In Mass unit dropdown box, select how you are going to measure the weight of the products.
  4. In Length unit dropdown box, select how you are going to measure the dimensions of the products.
  5. Save your changes.

NOTE: You define the allowed units in the Advanced ecommerce setting.

Currencies

You configure which currencies your site will use and the exchange rates between these currencies.

You do this in the following way:

  1. In the main menu, click Ecommerce » Store settings.
  2. In the left pane, click Currencies.
    The Currencies page appears, displaying your default currency appears on the top.
  3. To add a new currency, click Add currencies…
    The Select currencies window appears, displaying a list of all available currencies.
  4. Select one or more currencies and click Done.
    The selected currencies are added under Currencies allowed section.

    You must have one default currency. This is the currency that your website opens in. For each additional currency, the system displays the Set as default link and Remove link. You cannot remove a default currency.

    NOTE: You can add or remove currencies from the list of available currencies in the Advanced ecommerce settings.

  5. For each currently you can specify the rounding options by clicking + Rounding options.
    The system displays the Round value to column for each currency. 
  6. When you have added more than one currency, the Exchange rates section appears, where you choose one of the following:
    • Set manually
      For each currency that you have added, enter the exchange rate between the respective currency and the default currency.
    • Use external service
      A dropdown box appears displaying all configured external services.
      Choose the external service and click Get rates. You can also select whether you want to synchronize the exchange rate automatically.

      NOTE: You can configure the external services and the frequency of the rate sync in the Advanced ecommerce settings.

  7. Save you changes.

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