Workday/HRIS Specialist

Human Resources @ Bedford, MA, United States

Job Summary

The Workday/HRIS Specialist executes HR systems strategy that drives business performance. This role provides support for internal customers in troubleshooting and resolving system issues, monitoring system performance, answering end user questions and partnering with HC functional and regional teams to deliver enhancements to Workday. Recommends and executes key system improvements through: configuration, customization, AS IS / TO BE and fit-gap analysis, vendor partnership and issue escalation. Creates functional/technical specifications, as well as test cases and scripts. Serves as a project lead for system enhancements and collaborates purposefully with HC, IT, Finance and our external vendors to solve complex business and technology problems.  The role requires knowledge of various Workday modules (HCM data and organizational structures, Compensation, Talent Management, etc.), advanced report creation, integration support, business process design and configuration and data management.

About the Role:
  • Provide subject matter expertise around optimizing and streamlining the HRIS eco-system
  • Participate in HRIS projects from start to finish while understanding business needs, system requirements and manage the projects to achieve target scope and delivery deadline
  • Partner closely with cross-functional teams to gain deep understanding of process and pain points
  • Lead and/or participate in change management efforts for business-critical Workday processes and to make Workday the primary system of record for all employee data globally
  • Perform analysis of existing business processes, technical design, identify and evaluate possible re-configuration/ solutions in response to business issues and challenges
  • Execute daily maintenance activities including but not limited to role assignments, security audits, organization set, etc.
  • Provide appropriate design documentation related and testing plans/scripts, interface development
  • Work with Local HC teams to ensure data integrity through audits and proper timely documentation
  • Provide user support, process mapping/documentation and training for system enhancements and processing procedures
  • Create, maintain and support a variety of reports or queries utilizing appropriate reporting tools; assist in development of standard reports for ongoing customer needs
  • Responsible for delivery of training on the system for all stakeholders and users to ensure adoption and understanding
  • Assist with Workday bi-annual releases
  • Offer technical solutions to gain process efficiency and improve data integrity across various systems
  • Maintain awareness of current trends in HR technology and understand statutory and regulatory requirements affecting all aspects of HR systems
  • Vendor management may include: assist with monitoring of vendor compliance with SLAs, articulate business requirements for system enhancements/modifications, assist with the management of change orders from specification through to system release.

About You:
  • Bachelor's degree
  • 4+ years of HRIS experience, and past work with Workday required
  • Knowledge of Workday business process configuration a plus
  • Functional understanding of core HR business terminology and practices
  • Strong understanding of business processes and data maintenance
  • Ability to quickly adapt to learn new systems
  • Excellent analytical and technical skills with a high attention to detail
  • Excellent oral, written and interpersonal communication skills
  • Demonstrated strong customer focus
  • Process-oriented mindset with strong organizational skills
  • Strong project management and problem-solving skills
  • Vendor management experience including establishment of contractual terms, SLAs and budgeting
  • Ability to establish and maintain effective working relationships with team members, colleagues and managers

Progress is proud to be an Equal Opportunity Employer!

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