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Senior Technical Writer I

Technical Writing @ Hyderabad, Andhra Pradesh, India

Job Summary

Description: you will Work with the Product development team, PO's and support team to plan, research, and develop user documentation and on-line help to support product releases. This primarily includes trying out the product features, testing code-snippets, and authoring the new/revised features. Test draft documentation and online help against latest product builds throughout the development cycle to ensure completeness and technical accuracy of all procedures and tasks.  Work independently under guidance from a documentation manager or Product Owner.  Conduct interviews with Subject Matter Experts (SMEs) in Development, QA, and Technical Support to gather relevant information to develop documentation. Ensure that documentation and online help is written in accordance with documentation and production standards like DITA CMS.
  • Plan, research, and develop user documentation and on-line help to support product releases. This primarily includes trying out the product features, testing code-snippets, and authoring the new/revised features.
  • Test draft documentation and online help against latest product builds throughout the development cycle to ensure completeness and technical accuracy of all procedures and tasks
  • Plan and complete common, well-defined tasks on schedule
  • Work independently  under guidance from a documentation manager or Product Owner
  • Provide timely documentation status to Product Owner and documentation manager
  • Conduct interviews with Subject Matter Experts (SMEs) in Development, QA, and Technical Support to gather relevant information to develop documentation 
  • Ensure that documentation and online help is written in accordance with documentation and production standards

Qualifications:

  • A./B.S. degree or equivalent experience with a certificate of study in technical communications
  • 3 – 4.5 years of technical writing experience. 
  • Ability to work well both independently and within a strong, collaborative, team environment
  • Excellent communication and interpersonal skills
  • Familiarity with tasks-based documentation methodologies is highly desirable i.e., DITA/XML
  • Familiarity with Eclipse Help is a plus, but not required
  • Familiarity with Agile Software Development methodology is a plus, but not required
  • Familiarity with content management and versioning tools, is a plus, but not required

A fundamental understanding of  Java or C++ programming, DB knowledge is desirable, but not required

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