job-offer

Senior Consultant/Architect

Professional Services @ Singapore, Singapore

Job Summary

We’re Progress – we provide the best products to develop, deploy, and manage high-impact business applications. We are bold, forward-thinking innovators who build solutions that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other, and cheer our wins. Join our Chef Product Group as a Consultant for our team in Singapore.

In our Chef Product Group, we develop the world's best products for managing applications and infrastructure at scale, and we deploy them to solve real problems in all kinds of industries. We get to work with the latest in cloud and container technologies. We have the opportunity not just to follow but to shape best practices. Our platform is used to enable billions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the applications and devices you use every day to have infrastructure built, deployed, secured, and run with our code.

WHAT YOU WILL DO IN THIS ROLE:
  • Provides engineering and consulting services in the use of Chef’s products, such as on-site customer installations, Chef training, cookbook development and usage, and development of custom code for customer migration or implementation.
  • Trains groups and individuals on how to use Chef products for IT automation, configuration management, and continuous delivery, and evaluates such
  • Delivers customer feedback to the Product Team, thereby influencing the product roadmap.
  • Works within the Solutions Engineering team in the development of specific cookbooks or other Chef use cases to further build out the body of Chef knowledge in the Community.
  • Develops and delivers excellent presentations on what Chef products can do, tailoring such presentations toward specific individuals; small or large organizations; or audiences at technology conferences or trade shows. Presentations may be live or online, and the PS Consultant articulates, with customers or potential customers, the advantages of system automation and the specific Chef advantage.
  • Remains knowledgeable and up-to-date on changes and developments in enterprise computing infrastructure and cloud computing provider industries.
  • Periodically collaborates with other Chef teams such as marketing, support, and sales to provide technical assistance and content where applicable.
  • Documents services provided to customers, including new code, techniques and processes, in such a way as to make such services more efficient in the future and to add to the Chef Community. Works with the Engineering and Customer Success teams to supply documentation for Chef products.
  • Uses social networks, online and otherwise, in a creative, significant way to reach a large audience of users and build the our community.
WHAT THE IDEAL CANDIDATE WILL NEED TO HAVE:
  • Minimum of 5-10 years of demonstrated experience in systems engineering/administration or software development.
  • At least 2 years in design and implementation of Chef solutions.
  • Experience in design and implementation of DevOps and automated configuration management tools and principles.
  • Experience as a consultant or in professional services is preferred.
  • Ability to work directly with customers, and with a commitment to their success.
  • Demonstrably superb verbal communications skills, including a compelling and engaging presentation style that exudes confidence — significant training experience a huge plus.
  • Experience in dynamic / scripting programming languages, specifically Ruby and Infrastructure Automation tools.
  • Experience in training others in complex tasks and skills.
  • Willingness to travel up to 80% (once safe to do such).
  • Existing involvement in the Chef community is a bonus.
  • Bachelor’s degree in computer science, computer engineering, or a similar field/experience.

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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