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Renewals Sales Representative

Sales @ Hyderabad, Andhra Pradesh, India

Job Summary

Office Location:  India

Reporting to: Renewals Sales Manager, Asia                                   

Overview 

Responsible for achieving Renewal Maintenance Sales and identifying up-sell/cross-sell opportunities within a specific set of accounts or territory.   This role must have a good understanding of a typical software sales cycle, especially the buying behavior of a repeat customer, and know how to close the sale in a high volume/high transaction environment. 

KEY RESPONSIBILITIES

  • Develop and execute sales strategy to achieve quota by communicate the value of maintenance to customers
  • Develop advanced product knowledge and a thorough understanding of service offerings through on-going training and self-study.
  • Identify key customers with sizeable up-sell / cross-sell opportunities.
  • Manage pipeline by maintaining a constantly updated sales forecast in SalesForce.com
  • Collaborate with our sales team and/or manager, when necessary, to help customers understand and optimize their support level
  • Contribute insight to business trends and risks potentially impacting client’s decision to renewal 

JOB SPECIFICATIONS 

  • Associates Degree
  • Possess 3-5 years related renewals/sales business experience in the software or related industry.
  • Detail oriented (quotes, proposals, etc..)
  • Excellent verbal and good writing skills.
  • Strong focus on customer service and developing customer relations
  • An advantage if with experience in SFDC, PowerPoint, Excel, Tableau, or other financial modeling skills
  • Ability to deal with ambiguity and flexible approaches to the business
  • Must be willing to work in the time zone of the territory (typically 0900 – 1730 of AEDT or SGT)
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