We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Partner Support Specialist in our Global Partner Programs & Operations in Sofia.
On this position, you will assist with day-to-day partner administration tasks, including partner data entry, partner data maintenance, partner reporting, monitoring and handling partner requests. You will also be supporting the Partner Account Managers at Progress, the internal Sales Operations Team as well as other members of the Global Partner Team.
This is an ideal opportunity for someone who has recently started their professional career and are looking to gain more skills in a partner support function.
Your area of responsibility:
• Set up new partners in the system and activate partner benefits
• Review and publish partner profiles on Progress.com
• Review and publish partner showcases on Progress.com
• Assist with partner profile edit requests
• Monitor and track partner certifications
• Process re-seller and referral form submissions
• Renew partner benefits (NFR licenses, discounts, etc.)
• Upgrade partner accounts on request
• Bachelor’s degree
• 1-2 years of experience in administrative roles
• Detail oriented, goal focused, organized
• Ability to work independently and responsibly
• Excellent English is a must
• Experience with Salesforce.com is a plus
• Great social skills required – the ideal candidate must be a challenger but also a team player, be very attentive, proactive and responsive
If the above fits your experience and interests, then we would be happy to hear from you!
What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy:
• 30 days’ vacation + an extra day off for your birthday
• Generous work-from home allowance
• Premium healthcare and dental care coverage
• A modern office with a well-equipped gym onsite
• Kids' Center onsite
• And many other perks
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!