Manager, Inside Sales - German-speaking

Job Summary

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person—at work and in life. Our diverse life experiences enrich our culture because people power progress. And as a Manager, Inside Sales  in Sofia you can join us in doing what we do best: propelling business forward

This is a highly strategic role responsible for managing our existing customer base in EMEA to expand our products’ footprint while demonstrating the value and benefits to our customers. As a Manager, Inside Sales, you will lead, coach, and develop a team of visible and motivated Customer Retention Managers to generate revenue and achieve individual, team, and organizational quotas.

What you will do:

  • Lead a team of Customer Retention Managers focused on renewals, account management, and deal closing – drive and own the sales total book of business
  • Maximizing the team’s potential through coaching, executing our sales strategies, and building strong internal and customer relationships
  • Drive levels of activity – phone calls, email, campaigns, and Salesforce tasks. Set and measure daily KPIs
  • Achieve and exceed renewals, new license bookings, and billings target
  • Running and presenting a weekly forecast for both new business and renewals
  • Attract, hire, train and mentor sales professionals to build and develop a highly effective and engaged team
  • Lead and encourage cross-team collaboration across the Infrastructure Management Solutions BU, including Customer Success and Professional Services, to ensure value for our customers
  • Define and communicate the team’s priorities, deliver results aligned with high-level business objectives, promote clear ownership and collaboration
  • Foster innovation by encouraging diversity of thought, the sharing of new ideas, nurturing good ideas, and creating an environment in which differences are used constructively to generate new solutions

To be successful in this role, you shall have:

  • A successful track record of people management experience in a Sales team
  • Experience in Software Sales and deep domain knowledge in the IT industry
  • Excellent verbal and written communication skills, including practical listening skills
  • Proficiency in German and very good English
  • Experience with Salesforce
  • Ability to manage time across multiple tasks in a deadline-driven environment and maintain attention to details
  • Ability to plan wisely - time, efforts, and resources and to choose the most efficient method for you and your team

So if this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and to also enjoy:


  • Generous remuneration package
  • Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health:

  • 30 days paid annual vacation
  • An extra day off for your birthday
  • 2 additional days off for volunteering
  • Premium healthcare and dental care coverage
  • Additional pension insurance
  • Well-equipped gym on-site
  • Co-funded Multisport card
  • Daycare Center for your little ones
  • Flexible working hours and generous work-from-home allowance
  • Free underground parking with a designated space for bikes and electric scooters


We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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