End User Systems Administrator

Job Summary

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person—at work and in life. Our diverse life experiences enrich our culture because people power progress. And as an End User Systems Administrator in Brno, you can join us in doing what we do best: propelling business forward.

We are looking for a candidate with excellent communications skills and a very good understanding of server and client operating systems, user access and identity management, industry hardware & software standards. You will take and understand employees' feedback, objectives, and issues to help them resolve the root cause of the problem. The role is a good fit for people who are interested in working with cutting-edge technologies, expanding their IT knowledge and acquiring Microsoft, Apple and other industry certifications.

About the role:
  • Provide IT support to all Progress employees worldwide
  • Manage user and computer accounts in a Microsoft environment
  • Participate in the workstation lifecycle management – automated deployment of new machines and user profile migration using SCCM
  • Collaborate with IT team members from all Progress locations worldwide on complex IT projects and issues
  • Work closely with the Networking team to resolve various network connectivity issues
  • Participate in the team's various ongoing projects like zero-touch deployment of corporate images and applications,
  • Microsoft Teams rollout and integration, Automation of internal IT processes, and others
  • Provide IT support for company events and workshops
  • Introduce new hires to internal IT systems and culture
  • Enhance employee's experience by improving existing or introducing new systems and processes
About you:
  • Solid experience in IT, preferably in a user support role
  • Strong operating systems troubleshooting skills (Windows 10 and macOS)
  • Experience in the administration of Microsoft Windows Server, Active Directory, WDS, SCCM, Azure, Office365
  • Experience managing Apple devices with JAMF
  • Good understanding of networking basics like DHCP, DNS, IP subnetting, Wi-Fi technologies
  • Good hardware knowledge
  • Excellent communication skills and fluency in English 
  • Bachelor’s degree in information technology or related field and/or Microsoft, Apple, Cisco, ITIL, JAMF, or similar industry certifications will be considered an advantage.

So, if you can bring relevant experience and show up with enthusiasm, we’d be happy to hear from you.

What we offer in return is the opportunity to join a great company culture with wonderful colleagues to learn from and collaborate with and to also enjoy:

  • Generous remuneration package
  • Employee Stock Purchase Plan Enrollment
  • 25 days paid annual vacation
  • Cafeteria Benefit Plus: pension scheme contributions, MultiSport card, discounts in stores and more
  • And many other perks such as meal allowance and language courses

Apply now!


We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

View all open positions