job-offer

Business Development Representative (temp)

Sales @ Burlington, MA, United States

Job Summary

We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Business Development Rep for our DevTools product group.  This role will start as a contractor/temp capacity but has potential to be hired into a full time role Dec 2021/Jan 2022.  Great opportunity for those trying to get into a sales organization and learn/grow, especially if you have any hospitality or customer service experience!!

JOB SUMMARY:
The Business Development Representative position is responsible for qualifying business by phone, email and social media. An important point of contact with prospective and existing customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Progress technology and expertise.

The Business Development Representative will interact with prospective and existing customers via telephone, email and online chat. Leads result from direct customer engagement with online resources; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect’s behavior.

WHAT YOU WILL DO IN THIS ROLE:
  • Outbound prospecting to build pipeline for Inside and Field Sales Teams
  • Review, contact, and qualify marketing-generated leads
  • Generate sales by phone for defined new customer segments, from initial contact to signed agreement
  • Collaborate with sales managers and sales teams to refine sales strategies and approaches
  • Maintain and update Salesforce.com to accurately track all relative customer data, business insights, and record of interactions
  • Use tools like DiscoverOrg, RainKing, LinkedIn Sales Navigator to identify and qualify decision makers who can utilize Progress solutions
  • Make a minimum of 50 strategic outbound calls per day
  • Articulate to customers the business and technical benefits of Progress solutions
  • Interpret customer requirements, proactively act to identify solutions that meet customer needs
  • Set discovery meeting appointments for Regional Sales Teams
  • Work collaboratively with Regional Sales Managers / Inside Sales in territory planning
  • Attend regular online and in-person product sessions to develop expertise in Progress products
  • Complete admin work within our CRM Salesforce
  • Work with data to increase its accuracy and integrity
WHAT THE IDEAL CANDIDATE WILL NEED TO HAVE:
  • Previous experience in BDR or Customer Service/phone type role
  • Passion for the tech industry and selling
  • Enthusiastic, driven and confident
  • Go-getter, disciplined and organized
  • Strong written and verbal skills
  • Competitive edge and thrives in a team environment

Progress is proud to be an Equal Opportunity Employer!

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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