Support and Help


DataDirect Cloud Support

Cloud Support Matrix

Support Matrices: View the supported operating systems and database versions for the current release level of each product.

Support Offerings

Visit our support offerings to learn more about web support, phone support, and other customer support methods

Troubleshooting and FAQ

A quick reference guide of the troubleshooting questions and answers

Knowledge Base

Find answers to questions, access technical documentation, release notes, product alerts, and other support information

Cloud Community

Reference guide of product information resources, such as supported
platforms, documentation and product availability, to help ensure your
Progress DataDirect Cloud solutions are running at optimal performance.

DataDirect Cloud Customer Service

If you need customer service for your subscription,
please call +1 781 280 4004

Contact Us

Have additional product requirements or questions, contact us now.

Release Notes

A quick reference of the features and benefits within each release