The Challenges & Opportunities Presented by Chatbots

eBook: The Challenges and Opportunities Presented by Chatbots

Introducing a chatbot could give you a competitive edge.

Chatbot technology is maturing which means better experiences for users who are growing comfortable interacting via natural language text.

But that opportunity for a more satisfying customer experience isn’t without risk. This eBook explores the overarching goal of chatbot technology—to successfully mimic human interaction—and the challenges and solutions that lofty goal presents.

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