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Whitepaper:
Progress Global Connected CRM Leaders

Comprehensive Ranking and Analysis of Popular CRM Solutions


There’s wide criteria for selecting a customer relationship management (CRM) system. When looking at characteristics of “Connected CRMs,” organizations must consider how well it can access external data and integrate into existing operational and data analytics systems. As a vendor-neutral software vendor for standard connectors across popular CRMs, Progress offers a unique, under-the-hood view of CRMs.


In this paper, Progress provides a comprehensive ranking and analysis of popular CRM solutions including support for open data standards and external data strategy. Insights into CRM value to seamlessly streamline work and increase user effectiveness, recommended vendors to support integration and analytics for CRM investments are included.

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