Deliver superior customer experiences with an AI-driven platform for creating and deploying cognitive chatbots
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Detect and predict anomalies by automating machine learning to achieve higher asset uptime and maximized yield
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Personalize and optimize the customer experience across digital touchpoints
Build, protect and deploy apps across any platform and mobile device
Rapidly develop, manage and deploy business apps, delivered as SaaS in the cloud
Last week, I had an opportunity to listen to some of our top solution spokespeople here at Progress Software present, watch the audience respond, and then drink with the sales people who are tasked to sell our solutions in what could be the worst economy in recent history. I made a note to myself...
Most of the time, when we think of Software as a Service (SaaS), we focus on the first “S”, or the one that addresses the Software side of things. But I think that the second “S” or the one that is about Service is the one that needs to be thought of a little more, as I believe it...
An article in the Wall Street Journal today on approaches to IT Outsourcing (The Goldilocks Strategy) has definite parallels to what I've seen with SOA...
At our annual sales kickoff in Miami last week, I heard a story about one of the Regional Sales Managers that put a smile on my face, and it made me like Progress a little more. When asked by the CFO how he did last year, the regional sales manager responded "six cents".
Let's talk about Disaster Recovery (DR) for a moment. I was talking with a customer about how he's managing his business in these tight times. He said that down-time cost the business about $100,000 US per...
Down in Florida for Progress' annual sales kickoff meeting and using the opportunity to visit my grandparents. Needing a car to get around, I rented a low-end model from Dollar/Thrifty, an Actional customer....
At least, I think it is. Just because I'm the author of the recently released Software Buyer's Guide, doesn't mean my opinion on its relevance is biased, really. If you...
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