Our award-winning technical support team is one of our greatest strengths. If technical issues surface, our dedicated staff of embedded technologies support reps are available to help find a rapid resolution. These technicians have the expertise and unique understanding of the needs of software companies embedding our drivers, and they are available 24 x 7. Other support options include email and Knowledgebase support on our website.
Progress DataDirect OEM customers enjoy access to a password-protected web site dedicated to their specific needs. This site hosts information often not available to the general public:
- Branding kits
- Distribution guides
- Beta product schedules
- Opportunities to share your technical needs with our R&D staff
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