TechSupport Direct is the web interface into your regional Technical Support case tracking system. Via this service, you can log, monitor, update, and close cases over the web.

To Log a Support Case using TechSupport Direct please select a region:

If you do not have a TechSupport Direct account and would like to register, please click here to request a login and password. Please note, this service is only available to direct customers of PSC and requires a login to access.

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Progress Software Corporation supplies business application platform, soa infrastructure and data infrastructure software that simplifies and accelerates the development, deployment, integration and management of business applications and Service-Oriented Architecture (SOA). Our superior business application platforms include Progress OpenEdge for high performance SOA integration and software as a service (SaaS), and Progress Apama for complex event processing. Our innovative event-driven SOA infrastructure solutions include Progress Sonic Enterprise Service Bus (ESB), Progress DataXtend semantic data integration, Progress Actional SOA management and SOA governance, and DataDirect data connectivity for mainframe SOA and web services. Our data infrastructure products include DataDirect Connect for database driver and data provider connections to relational databases and XML data integration, EasyAsk for enterprise search and e-commerce, and ObjectStore object data management.

Progress OpenEdge® is a business application platform for the rapid development, deployment and management of business applications that are standards-based and service-oriented. Our state of art business applications provides maximum architectural flexibility, easiest development of SOA enabled applications and SaaS optimized applications. With OpenEdge there is platform independence and future proof and backward compatibility. OpenEdge partners with vertical application partners for the best logistics, retail, ERP, manufacturing and healthcare business applications. Develop quickly with OpenEdge Reference Architecture. Deploy empowering and high performance transactional applications. The all in one development environment makes OpenEdge the platform of choice. Select OpenEdge for large scale data management of critical business applications. OpenEdge is the leading embedded database.