Kwantum

Kwantum Nederland BV offers the best deals in home furnishings and home decoration in the Benelux region through 85 stores in the Netherlands and 17 in Belgium.

Challenge

Kwantum was unable to drive down inventory levels and quickly design marketing campaigns to increase sales with its current IT systems.

Solution

The company chose to replace its existing merchandising system, and team with Progress Professional Services to build a Merchandising Application System to integrate online and offline merchandising and improve operational efficiency.

Results

• Access to business intelligence: By consolidating both online and offline inventory and merchandising information, Kwantum now has the ability to develop targeted marketing promotions to increase revenue and customer loyalty.
• Improved efficiency and cost savings: Kwantum has reduced product replenishment times for its retail stores by 33% and has driven down inventory costs by reducing its safety stock requirements by 15%.
• Improved accuracy: Integrating all business data into one centralized database has dramatically reduced data redundancies and is enabling employees to leverage browser-based access to updated and accurate inventory and sales information.
• Reliability: Kwantum has experienced 100% reliability with its Progress system.