The Federal Bank Ltd

As India's leading private sector bank with over 400 branches across the country, Kerala-based The Federal Bank Ltd is a regional banking giant with a strong national presence and global reach.

Challenge

The Federal Bank Ltd. wanted to extend access to its "Anywhere, Anytime" online, real time transaction services to all of its customers, even those banking within the most remote branches.


Industry:	Financial Services
Region:	Asia Pacific
Products:	SonicMQ

Solution

They chose the SonicMQ Enterprise Message Server as an information hub in the bank's head office. SonicMQ handles all transactions across the bank's "Anytime, Anywhere Banking" branches.

Results

Improved customer satisfaction: The institution can now provide real-time information to customers at their convenience
Increased productivity: The staff now has faster and easier access to much more detailed information due to the integration between SonicMQ with their branch software.
Rapid Implementation: The project took only 4 months to complete.

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"We wanted a messaging server that could support multiple locations, is reliable and has the ability to handle up to a million transactions per day. We evaluated a number of vendors. SonicMQ's capabilities and flexibility to integrate well with our existing applications, the service of the SonicMQ team, and best price-performance were the keys to our choice."

View the Website at:
www.federalbank.co.in

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Progress Software Corporation supplies business application platform, soa infrastructure and data infrastructure software that simplifies and accelerates the development, deployment, integration and management of business applications and Service-Oriented Architecture (SOA). Our superior business application platforms include Progress OpenEdge for high performance SOA integration and software as a service (SaaS), and Progress Apama for complex event processing. Our innovative event-driven SOA infrastructure solutions include Progress Sonic Enterprise Service Bus (ESB), Progress DataXtend semantic data integration, Progress Actional SOA management and SOA governance, and DataDirect data connectivity for mainframe SOA and web services. Our data infrastructure products include DataDirect Connect for database driver and data provider connections to relational databases and XML data integration, EasyAsk for enterprise search and e-commerce, and ObjectStore object data management.

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