EGL Eagle Global Logistics (Aust) Pty Ltd.

EGL Eagle Global Logistics is a leading provider of end-to-end supply chain solutions demonstrating core competencies in domestic and international freight transportation, integrated logistics management and information technology

Problem

EGL experienced high costs, inefficient operations and low productivity levels due to time consuming manual data input and inventory management processes.

Solution

EGL chose the Plus Solution, a warehouse management system from Progress partner Boon Software, to enable dynamic real time updating and tracking of inventory and stock levels worldwide via the Internet.

Results

• Dramatic increase in volumes handled: The volume transacted from EGL's warehouse tripled within 3 months.
• Reduced order cycle time: A typical shipment that used to take a day to process up to docking stage has been reduced to a mere hour.
• Total visibility across the product supply chain via the Internet and EDI: Direct communication with the customer is now possible with virtually no time lag between stock arrival, updated stock levels and warehouse locations in the WMS system worldwide.
• Lower maintenance costs: The Progress-based solution is so easy to maintain that fewer support personnel are required, resulting in a lower Total Cost of Ownership.
• Seamless process management and control, lower administrative costs
• Improved customer service levels: Customers have benefited through supply chain efficiencies, lower inventory carrying and transportation costs.