Operational Responsiveness Achieved with Progress® Actional®
Complete End-to-End Visibility and Management of Every Single Business Transaction.
See how Dave and his team are now equipped to manage, control and optimize their Order Entry System.
- Observe – Automatically track and trace 100% of your business transactions end-to-end.
- Detect – Discover business SLA violations and uncover any issue with each individual transaction.
- Diagnose – Analyze and validate transaction data and find exactly where problems occur.
- Repair – Redirect non-critical activity and update transaction data and resubmit.
- Prevent – Ensure important transactions take priority and avoid recurrence of the same issues.
Dave, the application manager, now has complete control of the Order Entry system. He can easily view and manage application performance and view trends and usage.
Becky in IT no longer has end-users telling her that there are application problems. She is now alerted to potential issues and can quickly diagnosis the root-cause.
Karen and Alan in Customer Service are completing orders successfully.
Customers are no longer waiting in a 45 minute queue and are completely satisfied with their service.
Chuck and the rest of the development team no longer have to spend hours grepping logs in search of the root-cause of each issue.
