Communications Order Management
Stay Competitive in the Rapidly Changing Communications Environment
Can you handle jeopardies and exceptions to your order process in a rapid, real-time manner without affecting the completion schedule? This ability is quickly emerging as the competitive differentiator to guarantee customer satisfaction and to retain customers within this highly competitive marketplace. The Progress Savvion Communications Order Management (COM) Solution enables rapid deployment and dynamic order processing in response to the changing business environment.
The Progress Savvion COM Solution is built on top of the BusinessManager™ Suite. It offers the rapid deployment, process modeling change, and the end-to-end visibility of a BPMS solution within a carrier-grade order management solution, able to support both complex service offerings and high transaction service offerings. The COM Solution enables you to extend the process solutions to external groups such as suppliers and partners, adding value for your customers and partners. You will also experience:
- Shortened time to market of new products and services
- Improved customer experience and retention
- Reduced operating cost and delivery time of service provisioning
- Ability to support triple/quad play bundled service offerings across multiple OSS eco-systems
- End-to-end order visibility
- Leveraging of existing OSS/BSS assets
