Real-time Visibility

Real Time Visibility: Elusive but Achievable

Recent research finds that most major companies lack real time visibility into their day-to-day operations. In an independent survey of large enterprises in the United States and Europe, fewer than one in ten indicated that they report business information in real time, and in fact fewer than one in five even conducted intra-day reporting. This lack of real time visibility has unfortunate consequences, including frustration on the part of customers who encounter problems that a company is not yet aware of. Particularly when frustrations can be quickly broadcast through blogs, forums, and tweets, having customers be the first to discover service problems is not the preferred way of doing business.

While real time visibility would greatly benefit businesses by enabling them to nip problems in the bud and to seize fleeting opportunities, until recently several impediments made real time visibility an elusive goal for the typical enterprise:

Progress RPM Delivers Real Time Visibility and Responsiveness

Powered by a leading-edge enterprise data integration platform and drawing from heterogeneous live data streams, the Progress® RPM suite provides comprehensive real time visibility into processes, transactions, events, and system information across your entire enterprise, all from a single business control console. You can take in the big picture in the form of dynamics dashboards, graphs, and charts, or drill down into a single process, single transaction, or single customer view. Beyond comprehensive real time visibility, the RPM suite delivers powerful complementary capabilities that enable you to move quickly from visibility to response:

• High-performance, complex-event processing, to correlate and analyze live, streaming event data and transform it into actionable insight.
  
  
• The ability to drill down into, analyze, and control in-progress transactions or processes, through the integrated business control panel.
  
  
• Business process modeling, analysis, and automation tools that support continuous process optimization, through the same integrated control panel. The close integration with a real time visibility infrastructure and complex-event processing set Progress RPM’s business process management capabilities apart from conventional BPM solutions.
  
  

Learn more about how Progress Software’s Responsive Process Management suite delivers real time visibility and operational responsiveness, as well as about the many practical applications of the RPM suite, such as integrated trouble management, market surveillance, management of irregular operations, and more.