Payments Visibility
Gain Real-Time Payments Visibility and Control
What are four types of business process visibility?Part IV of our VII part video explains how real-time visibility helps your business become operationally efficient. Hear more from this video series > |
Payments processing drives a substantial share of banks’ non-interest revenues. But those revenues are under a range of pressures, including declining mark-ups on cross-border payments, competition from new types of payments institutions, greater demands from customers, and growing fraud risks associated with faster processing times and larger volumes. To thrive in this shifting environment, banks will need an unprecedented degree of payments visibility that enables them to monitor, analyze, and act on payments data in real time. Progress Software’s Responsive Process Management (RPM) suite provides banks and other payment processing institutions an ideal platform for achieving real-time payments visibility and control. |
Payments Visibility and Control with Progress RPM
The Progress® Responsive Process Management suite is the first enterprise solution to deliver real time visibility, immediate sense-and-respond, and continuous process optimization capabilities in a single integrated platform. The Progress RPM suite provides payments processing professionals with real-time payments visibility and control across the entire operation:
- Monitor historical and real-time payments activity through a powerful business control panel with customizable dashboards as well as deep drill-down features.
- Quickly identify and resolve lost, stalled, or invalid payments.
- Leverage the RPM suite’s high-performance, complex-event processing engine to monitor and analyze fast-moving business-related events and trigger alerts at the first signs of fraud, compliance risks, or other issues of concern―before they escalate into full-blown problems for you and your customers. Complex-event processing has already proven tremendously beneficial in other financial arenas such as market surveillance and bank fraud prevention, and holds equally great promise for payments visibility and for event-driven customer service.
- Use the RPM suite’s business process management toolset to model, analyze, and implement automated payments processes―continually improving processes to respond to changing conditions―and to capitalize on the insights gained from enhanced payments visibility.
- Provide differentiated service to your biggest and best institutional customers by giving them Web-based access to customized versions of RPM-based payments visibility dashboards.
Progress RPM Enables Operational Responsiveness
In addition to driving an unprecedented degree of payments visibility and control for banks and other financial institutions, the Progress RPM suite enables operational responsiveness in a wide variety of other contexts, such as helping to optimize client on-boarding for banks and other industries, powering claims automation solutions for insurers, and many more.
Learn how the Progress Responsive Process Management suite can serve as a high-performance business navigation system for your enterprise. In addition to providing banking solutions that help with payments visibility, Progress Software also helps the telecommunications industry reduce order fallout, and offers the travel & leisure industry solutions to improve reservation assurance.
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Learn how to gain real-time insight into multi-channel payments processes and events, then correlate this information and build new innovative processes.
