Orbix Customers

Air France wanted an FIS that would allow both internal and external applications to be built from a common platform. Air France’s data was distributed over many disparate systems and databases, which increased the complexity of data maintenance. An airline needs to maintain vast quantities of information about its business, and inefficient data management can lead to inefficient business processes. Centralized data management was one of Air France’s main criteria for its new FIS.

The ITS required a state-of-the-art computerized traffic monitoring, accident reporting, and dispatch system. The ITS includes a basic framework that gathers and collates traffic data from Beijing’s major ring-roads and traffic arteries. This data is then cleaned, integrated, analyzed, distributed, and stored. The overall goal of the ITS is to present Beijing Traffic with real-time, objective traffic status information for its major roads and traffic arteries. It was critical to establish a basic framework where further projects can proceed in an integrated fashion.

The Chinese mobile telecommunications market has experienced an enormous increase in demand in recent years. Customers are looking for new services and higher qualities of service than ever before. In order to promote service quality and establish a dominant position in a market of fierce competition, China Mobile decided to evaluate its existing Business Operation Support System (BOSS) with the future in mind. With the industry changing so quickly, China Mobile decided that the new BOSS system would have to support decision-making support, customer relationship management, and new business adaptability.

Credit Suisse wanted the ability to present core business applications as a collection of reusable business services. By publishing functionality and data in this way, Credit Suisse would be able to design new applications that could access business functionality through a documented interface, without needing to consider the platform or database on which it resided. The interface needed to be secure and reliable, and provide data access to a variety of new and existing applications. Credit Suisse required sub-second response times for tens of thousands of concurrent users. The interface needed to be highly available, and have the ability to be managed centrally.

FINEOS had specific objectives for its techical architecture. FINEOS needed an architecture that would scale. The solution that it provides to its customers needed to be capable of supporting many thousands of users, using different access methods with each wanting their own tailored view on information. From access by the sales force out in the field using laptops, to branch and head office users accessing via the Web, the solution needed to be capable of providing specific value to every customer.

Telecommunication services are dependant on an infrastructure of network equipment and computer systems. The software that controls this network is the Operational Support System (OSS). The OSS monitors and controls the network and associated services to ensure they achieve the operator’s service goals. The OSS provides the vital link between the communications infrastructure, the provider’s business, and its customers. Critical services such as fault management, performance management, trouble ticketing, service activation, service quality management, inventory, and traffic management are all managed by the OSS. These applications are used by the service provider’s operations and customer care staff, and are linked together to automate operations and customer care business processes.

ILIM responded to the changes in the Fund Management business with a fundamental redesign of its investment strategies. Having made the decision to change its investment process, it was important to have consistent systems in place to support the process, to ensure it was repeatable and to automate the potentially time-consuming, labor-intensive, and inefficient tasks. In addition, the Fund Management business is becoming more global in scale and margins are dropping. The previous process was supported by various thirdparty and EUC-type applications, which had issues with disparate data sources and a lack of automation and scalability.

Nera CityLink is a compact radio relay communication system. CityLink is designed for low cost, rapid system implementation, and is used specifically for high-capacity business networks, multimedia over radio services, and broadband radio access networks. Nera has worked with other telecommunications vendors to create an interface between Nera CityLink and third party management systems. Nera chose to develop this interface with Orbix because of Progress Software’s reputation as a market leader, and because of Progress Software’s experience with telecommunication infrastructure.

Changes in the telecommunications industry over the past decade put increased demands on Portugal Telecom and the services it needed to provide. They added new switching systems, network systems and multiplexers to the mix and needed an integrated management solution for these and future diverse systems. Maintaining individual applications for each system would result in high operational costs.

A major problem with traditional rating and billing systems is inflexibility, and flexibility is key to profitability as telecommunications now support multimedia messaging and everchanging, complex services. In order to keep up with the diverse range of new services, Sepro created e-Rate, which provides end-to-end rating and billing that allows users to devise unique and dynamic evaluation and pricing strategies.

A major problem with traditional rating and billing systems is inflexibility, and flexibility is key to profitability as telecommunications now support multimedia messaging and everchanging, complex services. In order to keep up with the diverse range of new services, Sepro created e-Rate, which provides end-to-end rating and billing that allows users to devise unique and dynamic evaluation and pricing strategies.