Operational Assurance

Operational Assurance is Critical to Business Responsiveness

Making your business more responsive is a necessity in today’s rapidly shifting business environment.  Operational assurance is an essential part of business responsiveness. As you take action to respond to evolving business conditions, operational assurance ensures that your business transactions and communications take place as planned, so you can respond to changing conditions and customer interactions as they occur in real time.  To achieve superior operational assurance, you need innovative IT solutions that provide end-to-end visibility of critical transactions and resolve stalled or invalid transactions that can hamper responsiveness.  

When you want market-leading solutions for operational assurance, Progress Software has solutions, such as responsive process management,  to help. 

Progress Software Delivers Superior Operational Assurance

With more than 60,000 customers in 140 countries (including 90 percent of the Fortune 500), Progress Software is a world leader in application infrastructure software.  Progress solutions enable you to more easily develop, deploy, integrate, and manage applications that deliver greater infrastructure responsiveness and operational assurance.  

Progress® Actional®, for example, is an operational assurance solution that delivers complete business transaction management.  Actional works quickly to identify, resolve, and even prevent lost, stalled, or invalid transactions from occurring.  Actional can also pinpoint the exact business operation, system, service, or process step that is causing a particular issue so immediate action can be taken.  Actional provides superior operational assurance by:

• Accelerating business results through quick detection, diagnosis, and reaction to problems before they impact business.
  
  
• Delivering complete real-time visibility into system performance and service-level availability across heterogeneous IT environments.
  
  
• Providing deeper understanding of the business value of each transaction to ensure that your most important customers, partners, or channels always have the best service.
  
  
• Optimizing decision making with up-to-date, detailed information about critical transactions.

Solutions for Operational Assessment, Assurance, Decision Making, and More

Progress Software provides a number of additional solutions for operational responsiveness and assurance that enable you to:

• Deploy operational SOA infrastructure more effectively and efficiently with a family of products that simplify service-oriented architecture (SOA) deployment, reduce IT expenditures, and make it easier to integrate and reuse business processes.
  
  
• Provide more secure and reliable communications with a standards-based enterprise messaging system that provides unparalleled levels of performance, availability, and reliability.
  
  
• Monitor business activities in real time for better business operational planning and operational decision making.
  
  
• Translate data seamlessly between formats.

In addition to providing solutions that will help your business achieve operational assurance, Progress Software offers solutions for claims automation, client on-boarding, ESB integration, business process management (BPM), active policy enforcement and integrated trouble management.