Intelligent Process
What Makes an Intelligent Process?
With the economy soft and resources tight, business leaders are under pressure to ensure that each of their major operational processes is an intelligent process. There’s simply no room for processes that are inefficient, ineffective, or stagnant in the face of a dynamic operational environment. Fundamentally, an intelligent process is one that accommodates learning. More particularly:
- An intelligent process is managed in a way that maintains continuous visibility into process-relevant events within and outside the organization.
- An intelligent process incorporates relevant real-time information into its day-to-day execution.
- An intelligent process continually evolves in response to accumulating knowledge and changing circumstances.
How Event-Driven Processes Make Financial Services More Responsive
This paper, written by independent analyst Sandy Kemsley, presents how linking events and processes can make processes more responsive to changing conditions by being able to react quickly to changing conditions with less manual intervention. It also presents a real-world financial services example of an event-driven process. Get the paper.
Put another way, an intelligent process is one that is highly responsive to its environment. The objective of such process intelligence is to capitalize on even the most fleeting of opportunities, to detect and quickly rectify emerging problems, and overall to optimize business performance.
Progress RPM: The Intelligent Process Platform
The Progress® Responsive Process Management (RPM) suite is the ideal platform on which to develop, execute, and continuously optimize intelligent processes. Progress RPM™ is uniquely well suited for intelligent process management because RPM is the first business solution to integrate real-time visibility, business-event processing, and business process management in a single, unified platform:
- Real-time enterprise visibility. The foundation of the Progress RPM suite is an enterprise data integration layer that delivers real-time visibility into transactions, processes, and events as they occur across your entire organization. In most enterprises, transactions and processes are fragmented across multiple locations, departments, and IT systems. The RPM platform integrates all your live data sources to provide a 360-degree view of what’s happening in your operational environment, as it happens. Real-time visibility is a prerequisite for process intelligence, and Progress RPM delivers it.
- High-performance, complex event processing. The RPM suite’s high-performance, business-event processor transforms streaming data into actionable intelligence. With complex event processing, Progress RPM can continuously analyze high-volume, real-time data streams to detect events or patterns that have implications for intelligent process execution. Depending on your programming and configuration, the RPM platform can respond to detected events or event patterns by triggering automated process adjustments or notifications to operators.
- Business process management. Rounding out the RPM platform are advanced tools for designing, developing, and deploying automated or semi-automated business processes. With its integrated business process management capabilities, Progress RPM empowers you to continuously optimize your processes based on the knowledge that you gain from the platform’s enterprise visibility and business-event processing capabilities. Coupling real-time process execution intelligence with support for continuous process improvement, the RPM platform enables dynamic operational optimization even in the most complex and fast-moving environments.
Learn more about how the Progress Responsive Process Management suite can help you improve BPM in your organization and increase business performance. In additional to helping you create and deploy intelligent processes, Progress Software also delivers technologies that will enhance BPM solutions. These technologies include application performance management (APM), enterprise service bus, integrated trouble management, business activity monitoring (BAM) and business transaction assurance (BTA).
