Business Process Visibility
Dan Foody, CTO
As service-oriented architecture (SOA) continues to mature, it is clear that security and compliance, and governance or process optimization issues cannot be solved by managing an SOA from a granular service-by-service approach. Increasingly, the business is demanding that IT demonstrate it is in alignment and provide transparency on how the IT system is supporting the needs of the business.
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How does business process visibility fit into RPM?
The Progress RPM suite provides real-time visibility into business processes, transactions, events, and system-level information. The RPM suite also offers the ability to immediately sense and respond to business events and continuous business process improvement.
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Progress® Actional® is the first SOA management platform to deliver Business Process Visibility™ (BPV), allowing both business and IT users to achieve a consistent, process-centric view of the operational services environment. business process visibility will enable you to manage and control your SOA infrastructure from a business process perspective, thus allowing you to:
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Actional provides automatic discovery of services and interdependencies.
With Actional for Business Process Visibility, service-based organizations now have complete business process visibility: across the infrastructure, by specific business criteria, and by individual process. Put simply, Actional enables you to truly align business and IT through:
- Improve business efficiency:
- Optimize IT to deliver more business.
- Quickly determine is business issues is IT related.
- Gather business information to improve non IT related issues.
- Reduce Risk:
- Apply policy and rules at a process level (Sarbox, Privacy).
- Provide faster and easier problem resolution:
- IT and Business have a context for the discussion of the issue.
- IT teams drilldown from a process view to find the source of problems.
In addition to providing solutions for business process visibility, Progress Software delivers solutions for business transaction assurance, root cause analysis, multi-site integration, and OSS/BSS integration. They also off a complete SOA infrastructure portfolio designed to give every enterprise the operational responsiveness they need to achieve revenue growth and improved customer satisfaction.
