Responsive Process Management (RPM) Resource Center
Gain comprehensive insight into your business events; Understand how events reveal opportunities, threats or inefficiencies and take action; and Easily modify your processes to continuously meet or exceed key business objectives. The RPM Resource Center is your one stop for papers, webinars, reports, data sheets and more. Learn how your business can become more operationally responsive through Responsive Process Management (RPM).
 
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Progress Control Tower OverviewSee the Progress Control Tower™ (PCT) in action. This demo shows how you can create a custom, dynamic workspace with the PCT. See how you can gain unprecedented business responsiveness – your business decision makers get proactive visibility and analytic's across the business, the ability to sense and respond to business events, and continuously improve business processes. |
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What does Progress RPM customer IPD report?It’s a game changer! UK-based Investment Property Databank (IPD) was one of Progress’ first RPM customers. With the Progress® Responsive Process Management (RPM) suite, including the Progress Control Tower™, IPD has optimized their business performance making the leap from batch based processing to event based. This provides IPD customers with real-time visibility of performance analysis, benchmarks and market indices. Now IPD produces the same amount of business with 20% less effort and 30% less time. |
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How Virtusa Makes ProgressVirtusa is an award winning global company that specializes in streamlining the core business processes of their clients to optimize business performance. Find out why they think of Progress as the “great enabler” of their business. |
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QAD, Skyward, Match2Blue Make ProgressApplication partners worldwide are making progress by deploying solutions built upon Progress Software technology. Here's a video that features three partners - QAD, Skyward, and Match2Blue - who use our products to develop, deploy and manage their business applications, and increase their operational responsiveness. |
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KVH Delivers Bundled Services Faster with Progress RPMFor Japanese IT services and telecommunications provider KVH, time to market is critical. See how Progress® Responsive Process Management (RPM) transformed KVH from siloed business units into an integrated system that provided the operational agility needed to deliver bundled services faster. With Progress RPM, KVH achieved faster business process improvement without requiring a rip and replace of legacy systems, and now enjoys real-time visibility across its operations. |
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Tomorrow’s Software Solutions, Today.Learn what the CEO of this successful agile consulting firm says about the rapid results that his company is able to achieve for his clients with Responsive Process Management from Progress Software. |
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Gain Efficiency and Avoid RiskIf there's one business absolute, it's that our information will exponentially continue to grow, get faster and be more complex. This forces business decision makers to be far more creative in far less time, and to become operationally responsive. In this 3-minute teaser, three leading experts, Research VPs Jim Sinur and Roy Schulte, both from analyst firm Gartner, Inc., and Dr. John Bates, CTO of Progress Software, reveal how you can gain actionable insight into your business so that you can become more efficient, avoid risk, and capitalize on opportunities. Click here to listen to the entire video. |
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Progress Control Tower for Capital MarketsSee how the Progress Control Tower™ Trader gives analysts, traders, regulators, or IT specialists a comprehensive, real-time view of market conditions to analyze opportunities and threats, pinpoint the root-cause of problems and take action. Get a demo of how the Progress Market Surveillance Solution Accelerator monitors for irregular market operations and gives instant control to modify processes to fix problems. |
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What is Operational Responsiveness?Part I of a VII part series. Dr. John Bates talks about how your business can achieve operational responsiveness through responsive process management (RPM). |
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Why Is Operational Responsiveness So Hard To Achieve?Part II of a VII part series. Dr. John Bates talks about why achieving operational responsiveness has been so difficult for many companies. A key reason is that businesses lack the real-time visibility they need to monitor and act on business events as they happen. |
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Delivering Operational ResponsivenessPart III of our VII part series. Hear how Responsive Process Management (RPM) brings together three proven technologies that help companies achieve operational responsiveness – business transaction assurance, complex event processing, and business process management. |
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Four Types of Business Process VisibilityIn Part IV of our VII part video series, Dr. John Bates talks about the four different types of visibility that many companies may (or may not) have. These include visibility into: 1) modeled processes (business process management), 2) un-modeled processes (usually legacy processes), 3) outside processes, and 4) the interaction between processes. |
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Immediate Sense and RespondIn Part V of our VII part video series, John talks about the how one of today's smartest technologies, complex event processing (CEP), allows businesses to process event feeds and have the ability to sense and respond to the opportunities, or threats, that occur in real time. A good example of how CEP benefits companies is in fraud prevention. |
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Continuous Process ImprovementIn Part VI of our VII part video series, Dr. John Bates talks about the how business process management (BPM) allows businesses to easily replace and/or automate existing – possibly manual – processes. With responsive process management (RPM), however, you can dynamically improve processes and apply event-driven rules that will allow you to respond to potential problems before they occur. |
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Take Control of Your Business - The Progress Control TowerPart VII of a VII part series. Dr. John Bates talks briefly about the how the Progress Control Tower not only gives our customers real-time visibility into their complex events but it also allows them to set up business rules and alerts so that you can continually change and evolve how their business processes operate. |
RPM and Amazon Elastic Cloud Computing
This technical white paper will help our Progress® Responsive Process Management (RPM) customers take advantage of cloud computing and focuses on how to get started using the Amazon Elastic Compute Cloud (EC2).
Must You Choose Between Business Rules and Complex Event Processing Platforms?
While CEP and business rules platforms share characteristics, each provides unique capabilities that serve different needs and – in many cases – complement each other. This report (valued at $499 but yours for FREE), written by Forrester Research, Inc., explains how you can make informed decisions around the use of complex event processing and business rules.
Responsive Process Management (RPM) Technology Audit
In this new report, OVUM analyst Rob Hailstone shares the results of his recent technology audit of RPM. He reveals the strengths and weaknesses of RPM. Rob also provides a full solution overview and provides analysis and examples of RPM implementations in the real world.
Achieving Operational Responsiveness Through Responsive Process Management (RPM)
Without having actionable insight or the ability to sense and respond immediately to the events that affect your business day in and day out, you’re flying blind. Learn how the Progress Responsive Process Management (RPM) suite can help you become operationally responsive so you can respond to changing conditions and business events in real-time.
Building Responsive Enterprises: One Decision at a Time
Get a closer look at decision management and find out how it weaves business process management (BPM), event correlation, and business activity monitoring (BAM) together. Read the paper written by James Taylor and learn more about the role of automating decisions within your business operations.
Deliver Real-time Operational Responsiveness With Business Event Processing
This white paper describes the concept of business event processing (BEP), what events really are, and how they can be used to increase decision precision. The paper also compares event processing with traditional business intelligence solutions.
RPM in Financial Services
Gain real-time visibility into your payments operations so that you can identify payment exceptions or abnormal loan approval queue length/times. Get insight as to how you can get a real-time view into your clearing and settlement operations to detect prospective trade failures before they cost you client satisfaction and profits. Read this paper and learn about other ways RPM can help those in financial services achieve operational responsiveness.
Intelligent Customer On-Boarding in Wealth Management
Get the keys to building an intelligent client on-boarding framework in this Aite Group paper. Also discussed: the three stages of on-boarding, from account opening all the way to ongoing account management.
Reducing the Complexity of Travel Partnerships: Responsive Travel Alliances
Discover how different groups inside travel and leisure can now jump start their alliance relationships by using the “out of the box” messages and messaging to define their relationships, processes, event streams and visualizations.
Driving Excellence in Customer Experience with BPM
This webinar provides a more detailed picture of how you can improve your customer experience. Speakers Neil Ward-Dutton, Research Director at MWD Advisors, and Dr. M.A. Ketabchi, Chief Strategist, Progress Software will explore how you can augment BPM technology with complementary capabilities to drive a great customer experience.
Beyond BPM: True Operational Responsiveness in Banking
Replay this webinar and gain true visibility into some core banking process improvements that will help you make better decisions and reap impressive ROI through the power of responsive process management (RPM).
Coping with Fast Business Change
Listen to Mike Gualtieri and Dr. John Bates of Progress Software discuss how you can cope more efficiently with fast change and business transformation. Find out how other companies are adapting to their changing environments at a speed never previously possible and how business leaders and IT must work together to achieve success, and operational responsiveness.
Wealth Management Onboarding: How to be More Responsive in the First 90 Days
Learn how technology can help you improve and accelerate your on-boarding practices. In this webcast, Aite Group Senior Analyst Doug Dannemiller shares the best practices that some successful banks use to sign up their wealth management clients quickly.
All Aboard: Best Practices for Client On-Boarding
Replay a webinar moderated by Bank Systems & Technology Editorial Director, Kathy Burger, and featuring Sophie Louvel Schmitt, Senior Analyst, Aite Group’s Wealth Management, Bob Graham, VP Banking & Financial Services, Virtusa Corporation, and Raymond Christopher, Head of Banking Products, Progress Software. During this webinar you will hear about the current state and challenges faced by banks in client on-boarding, plus you'll some best practices for improving your client on-boarding business processes. You will also hear about new trends, such as Electronic Bank Account Management (EBAM), and how new tools for process automation that can streamline operations.
Building Responsive Enterprises: One Decision at a Time
Listen as industry analyst James Taylor will discusses how decision management improves business performance by identifying the key decisions that drive value in your business. Here how you can futher improve on those decisions by leveraging your company’s assets, specifically expertise, data, and legacy & existing systems.
Incorporating Operational Responsiveness into Your Claims Processes
In this Insurance & Technology webinar, a panel of industry experts to discuss ways to identify claims leakage, manage losses, and gain real-time visibility of control of all processes.
Information Overload? Three Ways Real-time Information is Changing Decision Management
In a recent survey by Vanson Bourne, 94% of respondents say that responding to information immediately is critical to their business, yet only 8% currently report information in real time. Why? Because many are unable to filter through the enormous deluge of information coming at them from every angle. This web seminar discusses 3 ways that real-time information and business events affect your decision-making process. Through real-time visibility and immediate sense and respond, you get the right information at the right time. The result is decision management that is “in the moment” and operational responsiveness that meets the speed of your business.
Responding to Business Events as they Happen
How clear is your insight into the applications, services and business events that affect your customers' experience? If your company is like 67% of those surveyed, then your customers are experiencing service problems before you know anything about them. Replay a 30-minute webinar to get the insight you need to achieve operational responsiveness so that you can respond to business events in real time.
The Role of Rules in BPM and BEP
Do you understand the rules of business process management and event processing? Watch this on-demand webinar and gain valuable insights on how rules not only play a critical role in BPM and BEP technologies and applications, but how they can help you manage the unforeseen and make improvements “before it’s too late”.
Too Many Moving Parts? How Operational Responsiveness Can Lead to Operational Excellence
Learn how operational responsiveness can help improve cycle times and manage supply chain volatility and risk. This webinar presented by David Mazzoni, Industry Vice President, Supply Chain, demonstrates how the events, transactions and processes in your business can be leveraged for real-time operational excellence.
Your Business Moves Faster When You're at the Controls
Moderated by IDC Program Director, Maureen Fleming, and Progress CTO, Dr. John Bates, this webinar explores factors driving the emergence of business navigation systems and how they improve operational responsiveness. Replay this webinar and hear how you can capitalize on opportunities, drive higher efficiency, and reduce risk with business navigation systems.
RPM Brochure
Operational responsiveness enables businesses like yours to achieve a higher level of business performance. This brochure provides an in-depth description of the features and benefits of the Progress® Responsive Process Management (RPM) suite.
Progress Control Tower
This data sheet describes the features, components, and benefits of the Progress® Control Tower - a unified, interactive environment that gives business users the tools to view what is happening within their business and the ability to improve it.
Responsive Process Management for the Communications Industry
Discover how Progress® Responsive Process Management (RPM) enables
communications service providers to realize operational responsiveness with solutions for B/OSS and order fallout and order management stabilization.
Business Transaction Assurance
Never lose a transaction! Read this data sheet ensure the success of every transaction with end-to-end visibility into your enterprise operations.
Progress Apama Market Surveillance and Monitoring Solution
Track every trade, identify problems and respond - before the damage is done. Learn how the Market Surveillance and Monitoring Solution combines real-time and historical data analysis to detect abusive and manipulative practices as well as anomalous market conditions across asset classes and markets in real-time.
Progress RPM™ Situation-based Promotions Solution Accelerator
Learn about the first Situation-Based Promotion Solution Accelerator that enables Communication Service Providers (CSPs) to deliver and manage targeted, location-enabled advertising and personalized promotions in real-time.
Responsive Customer Engagement in Banking
How can banks adapt to the changing nature of the market and take advantage of new trends? By making every channel a unique touchpoint. Read this paper to learn how your bank can respond more efficiently to customers, competitors and regulators as their actions and demands change.
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IDC Ranks Progress Top BPM PlatformWhich Business Process Management Platform is Best For Your Company? Find out why independent research firm IDC named Progress® Savvion® as one of the top business process management (BPM) suites on the market in 2011. Download key findings of this report today and learn how IDC's MarketScape evaluation sorts through each BPM vendor’s strengths and weaknesses. |
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Coping with Fast Business Change by Forrester ResearchDiscover how enterprises cope with business change and how that experience drives their IT systems and organizations in this new Forrester Research study. Based on interviews with business leaders from around the globe, this report reveals how fast-changing customer needs and desires contribute to the need for change and business transformation. It also addresses the part IT plays in building a. operationally responsive enterprise. |
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Responsive Process Management (RPM) Technology Audit by OVUMIn this new report, Ovum analyst Rob Hailstone shares the results of his recent technology audit of responsive process management (RPM). He reveals the strengths and weaknesses of RPM. Rob also provides a full solution overview and provides analysis and examples of RPM implementations in the real world. |
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Competitive Analysis: Application Performance Management and Business Transaction MonitoringIn this application performance management (APM)-business transaction management (BTM) report, Forrester Research, Inc. details a reference model it has developed of what makes an ideal APM solution today – and that solution includes BTM technology. You'll also learn how the APM and BTM solutions from Progress Software stack up against the competition. |
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The Forrester Wave: BPM Suites 2010Independent research firm, Forrester Research, Inc., named Progress® Savvion® BPM as a leader in the business process management (BPM) suites market in The Forrester Wave™: Business Process Management Suites, Q3 2010. Download the report that evaluates the strengths and weaknesses of 11 leading BPM suite vendors against 148 criteria that reflect the requirements of organizations running large-scale BPM programs. |
