Many businesses first learn about problems from their customers. Four out of five struggle to gain timely visibility into what’s happening across their business today. Without visibility, they can’t determine what’s working and what’s not, and set the right course of action.
What are four types of business process visibility?
Part IV of our VII part video explains how real-time visibility helps your business become operationally efficient. Hear more from this video series >
The Progress® Responsive Process Management (RPM) suite delivers comprehensive visibility into any combination of processes, transactions, events, and system-level information. Through the Progress Control Tower™, you and other decision makers gain a real-time view of what’s happening in your business along with the ability to improve it. By tracking process performance against defined business metrics, you can quickly identify anomalies and target improvement efforts.
The Progress RPM suite also delivers visibility into what’s happening across all layers of your organization. This real-time view puts you truly “in the moment” with the ability to make decisions quickly based on what you discover.
Both business processes and events often rely on distributed and interconnected applications. RPM delivers complete business process visibility across your infrastructure. You can see how IT systems are supporting the needs of the business, ensuring that IT and the business stay aligned.
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Learn more about how you can achieve unprecedented visibility at all levels of your organization, without a major overhaul to your existing systems.