Every smart business person knows that business intelligence is key to strategic decision making, and to be successful companies must shift from transaction-based to event-driven decision making. And while many technologies claim to give operational managers the insight they need to make decisions in real-time, they may fall short. Look below for real-time decision making resources from industry analysts, executives, and evangelists.
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Building Responsive Enterprises: Survey Results The picture that emerges from this survey is of a largely process-centric and service-oriented world that is adding events and event processing to their systems portfolio. Although there is a broad recognition of the importance of continuous process improvement, the need for improved agility remain and analytics have yet to make an impact. |
Building Responsive Enterprises: One Decision at a Time
Listen as industry analyst James Taylor will discusses how decision management improves business performance by identifying the key decisions that drive value in your business. Here how you can futher improve on those decisions by leveraging your company’s assets, specifically expertise, data, and legacy & existing systems.
Information Overload? Three Ways Real-time Information is Changing Decision Management
In a recent survey by Vanson Bourne, 94% of respondents say that responding to information immediately is critical to their business, yet only 8% currently report information in real time. Why? Because many are unable to filter through the enormous deluge of information coming at them from every angle. This web seminar discusses 3 ways that real-time information and business events affect your decision-making process. Through real-time visibility and immediate sense and respond, you get the right information at the right time. The result is decision management that is “in the moment” and operational responsiveness that meets the speed of your business.
Your Business Moves Faster When You're at the Controls
Moderated by IDC Program Director, Maureen Fleming, and Progress CTO, Dr. John Bates, this webinar explores factors driving the emergence of business navigation systems and how they improve operational responsiveness. Replay this webinar and hear how you can capitalize on opportunities, drive higher efficiency, and reduce risk with business navigation systems.
Building Responsive Enterprises: One Decision at a Time
Get a closer look at decision management and find out how it weaves business process management (BPM), event correlation, and business activity monitoring (BAM) together. Read the paper written by James Taylor and learn more about the role of automating decisions within your business operations.
Achieving Operational Responsiveness Through Responsive Process Management (RPM)
Without having actionable insight or the ability to sense and respond immediately to the events that affect your business day in and day out, you’re flying blind. Learn how the Progress Responsive Process Management (RPM) suite can help you become operationally responsive so you can respond to changing conditions and business events in real-time.
Improve Visibility and Achieve Real-time Decision MakingPresented By James Taylor To remain competitive, today’s business must deliver services faster and more efficiently. In this podcast, part 1 of our 4 part series, industry analyst James Taylor shares thoughts about the importance of gaining real-time visibility into business processes so that your business can become operationally responsive, and you can make smarter business decisions. |
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Anticipate Impact and Make More Intelligent DecisionsPresented By James Taylor It’s the holidays and your customer service department is experiencing higher than normal call volume. Are you currently able to anticipate how a longer hold time may affect your customers? You should. Listen to part 2 of our 4 part podcasts series and hear about the importance of having the ability to anticipate impact, and trends, so that you can make smarter business decisions in real time. |
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Act Rapidly and Become Operationally ResponsivePresented By James Taylor When shipments are delayed, can you act fast enough to prevent revenue loss or customer dissatisfaction? In order to retain customers, your enterprise needs to effectively manage the increasing complexity of enterprise operations. In this podcast, part 3 of our 4 part series, industry analyst James Taylor talks about the importance of having the ability to act on complex business events in real-time so that your business can avoid risk and operate more efficiently. |
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Gain Agility and Build a Responsive EnterprisePresented By James Taylor When your supply chain extends product offerings or services, can your enterprise operations quickly adapt to these changes? If not, you need to look for ways to become more agile – agility is key to achieving operational responsiveness. Listen to part 4 of our 4 part podcasts series and get insight into how important agility is to building a truly responsive enterprise. |
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Gain Efficiency and Avoid RiskIf there's one business absolute, it's that our information will exponentially continue to grow, get faster and be more complex. This forces business decision makers to be far more creative in far less time, and to become operationally responsive. In this 3-minute teaser, three leading experts, Research VPs Jim Sinur and Roy Schulte, both from analyst firm Gartner, Inc., and Dr. John Bates, CTO of Progress Software, reveal how you can gain actionable insight into your business so that you can become more efficient, avoid risk, and capitalize on opportunities. Click here to listen to the entire video. |
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What is Operational Responsiveness?Part I of a VII part series. Dr. John Bates talks about how your business can achieve operational responsiveness through responsive process management (RPM). |
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Why Is Operational Responsiveness So Hard To Achieve?Part II of a VII part series. Dr. John Bates talks about why achieving operational responsiveness has been so difficult for many companies. A key reason is that businesses lack the real-time visibility they need to monitor and act on business events as they happen. |
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Delivering Operational ResponsivenessPart III of our VII part series. Hear how Responsive Process Management (RPM) brings together three proven technologies that help companies achieve operational responsiveness – business transaction assurance, complex event processing, and business process management. |
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Four Types of Business Process VisibilityIn Part IV of our VII part video series, Dr. John Bates talks about the four different types of visibility that many companies may (or may not) have. These include visibility into: 1) modeled processes (business process management), 2) un-modeled processes (usually legacy processes), 3) outside processes, and 4) the interaction between processes. |
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Immediate Sense and RespondIn Part V of our VII part video series, John talks about the how one of today's smartest technologies, complex event processing (CEP), allows businesses to process event feeds and have the ability to sense and respond to the opportunities, or threats, that occur in real time. A good example of how CEP benefits companies is in fraud prevention. |
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Continuous Process ImprovementIn Part VI of our VII part video series, Dr. John Bates talks about the how business process management (BPM) allows businesses to easily replace and/or automate existing – possibly manual – processes. With responsive process management (RPM), however, you can dynamically improve processes and apply event-driven rules that will allow you to respond to potential problems before they occur. |
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Take Control of Your Business - The Progress Control TowerPart VII of a VII part series. Dr. John Bates talks briefly about the how the Progress Control Tower not only gives our customers real-time visibility into their complex events but it also allows them to set up business rules and alerts so that you can continually change and evolve how their business processes operate. |
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