Actionable Insight

From Mere Data to Actionable Insight

For business decision makers, data is overabundant. What’s needed instead is actionable insight. For business leaders, actionable insight is something distinct and elevated from mere data in several ways:

  • Data is typically fragmented across the enterprise. Actionable insight requires correlation and integration, so the forest emerges from the trees.
  • Data is prolific, compiling endlessly. Actionable insight is filtered, so that the important stands out clearly from the trivial.
  • Data by itself lacks context. Actionable insight has context that makes the information meaningful.
  • Data by itself is indifferent to timing, and may tell a story that’s already ended. With actionable insight, timing is everything.

 

Progress RPM Delivers Actionable Insight

What does "Actionable Insight" mean?
It's the ability to get a real-time view of what is happening across your business, and the control to improve it. The Progress Control Tower™ is a customizable business control panel that serves drill-down and cross analytics on data from business transactions.

The Progress® Response Process Management (RPM) suite is a unified, interactive environment that provides business users with actionable insight into operations across the entire enterprise, in real time. Progress RPM gives users the tools to see and understand what is happening within their business, along with the ability to improve it. In particular, Progress RPM delivers:

  • Comprehensive real time visibility into processes, transaction, and events occurring across every layer of the organization. The RPM suite’s enterprise integration layer seamlessly integrates data from across the enterprise, regardless of location, transport, or format. The data fragmentation that typically impedes actionable insight gives way to a coherent picture of what’s happening throughout your business.
  • High-performance, business-event processing, to correlate and analyze multiple data streams in real time, as well as highlight meaningful events or event patterns in the context of performance metrics and SLAs.
  • On-the-fly process optimization. With Progress RPM, business users can drill down into any process they’re monitoring and optimize the process in real time―for example, by changing process rules or updating a process with a newer version. At the leading edge of business process management solutions, Progress RPM provides all the tools you need for continuous process improvement including a process modeler, rules managers, searchable process repository, and more.

 

The Progress RPM suite integrates easily with your existing IT infrastructure and delivers all of its functionality through a single, unified business control panel. Learn more about how Progress Software’s Responsive Process Management suite breaks new ground for intelligent BPM solutions, as well as about the many practical applications of the RPM suite such as application performance management, event-driven customer service, optimized client on-boarding, and more.

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