SOA Management for Operational Responsiveness

End-to-end Visibility, Security and Control of Your Service Oriented Architecture

The very nature of the dynamic service oriented architecture (SOA) world, consisting of many component services that can be recombined and reused, gives rise to potential SOA responsiveness, management issues and business risks, for instance:

  • How can you monitor what's going on in the heterogeneous, distributed SOA environment, to find and resolve problems quickly?
  • How can you know and ensure that your SOA business processes are delivering the right level of customer service?
  • How can you guarantee that all services are responsive, secure and compliant with appropriate regulatory and business policies?


Progress® Actional® includes SOA management solutions that provide the operational responsiveness, end-to-end visibility, policy-based governance and performance monitoring you need to manage your SOA in a distributed, multi-platform environment. Actional's key solutions perform the following tasks:

  • Transaction Monitoring and Alerting
    Actional for SOA operations automatically provides end-to-end visibility for managing and understanding SOA. It also provides policy-based alerting and flow maps of "violating" transactions to support early detection of performance and availability issues.

  • Root Cause Analysis
    When a performance or availability issue arises, Actional for SOA responsiveness generates an alert and an end-to-end snapshot of the flow map of the individual "violating" SOA transaction. This enables organizations to quickly find the root cause of performance problems—to eliminate hours of IT diagnostics and ensure seamless SOA management.

  • Aligning SOA with Business Goals
    Actional for Continuous Service Optimization (CSO) enables organizations to align SOA behavior with business goals by providing business insight into SOA operations for making and prioritizing decisions and integrated runtime controls for continuously optimizing business outcomes

    .
  • SOA Security and Compliance
    Actional for Active Policy Enforcement (APE), experts centrally create and manage security and compliance policies and apply them across the SOA infrastructure for consistent, distributed enforcement.

  • SOA Governance
    Actional for SOA management provides organizations with comprehensive runtime SOA governance capabilities. These complement governance tools such as registries and repositories and form an essential part of a comprehensive SOA governance strategy.


As a result, Actional is a key component of a service management and governance strategy, complementing in-place processes and other standards-based technologies. In addition, using Actional for SOA management will enable you to build an service-based application environment that delivers SOA responsiveness, and one that runs successfully today and can evolve it incrementally to connect people, functions, and computing resources across, and beyond, enterprise boundaries.

In additional for providing solutions for effective SOA management, Progress Software Progress products and technology enable operational responsiveness, by delivering innovative ways to be more responsive, more agile and more efficient. Other Progress solutions include service orchestration, enterprise messaging, complex event processing, and data interoperability.

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