OSS/BSS Integration
Reduce the Costs, Complexity and Risks Associated with OSS/BSS Integration
The Challenges:
The fixed-line marketplace has changed dramatically over the past ten years. In order to compete, you need agile integration that is capable of supporting new business models. Recent technology and regulatory changes also have heightened competition. In order to stay ahead, you need to find a way to reduce operational expense, improve your customer experience and introduce new products to market.
Meeting those goals will require improvements in your legacy IT environment. Today, most communications service providers (CSP) have their business support systems (BSS) and operational support systems (OSS) siloed for each service they provide. This means that the fixed‐line OSS and the mobile OSS do not interact with each other. One consequence of such a service‐focused set of BSS and OSS is that it makes it hard to offer subscribers multi‐service bundles – triple or quad plays. It’s also tough to offer new services as new BSS and OSS must be acquired to support each service. Typical approaches to OSS/BSS integration fail because CSPs lack:
- A systematic method of documenting how their applications exchange information.
- A method for testing and creating high-quality data integration code.
- The means to understand how a change impacts their entire web of data exchanges.
The Solution
One way forward is the New Generation Operations Systems and Software (NGOSS) frameworks created by the TM Forum, and Progress has the only solution for the TM Forum's information framework (the SID). Progress OSS/BSS Integration, powered by Progress® DataXtend® Semantic Integrator (SI) will reduce operational cost, integration complexity and the risks associated with OSS/BSS integration, giving you a faster time to market and an enhanced experience for your customers. With the OSS/BSS Integration solution, business analysts, architects and developers can create, maintain and govern common‐model‐based data services in your service‐oriented architecture (SOA). These services reduce the complexity and cost of your SOA implementations while improving agility. Uniquely, Progress has the only solution that:
- Supports the SID to provide scalable and maintainable data interoperability in SOA.
- Spans the entire OSS/BSS integration lifecycle, providing a complete and comprehensive approach.
- Uses a common model at the heart of its exchange model to unify the data exchanges across applications and processes.
