Escalation Contacts for Technical Support
The following table shows the Technical Support Manager's contact information, based on geography and product line.
Any manager can help you, regardless of your product line.
Region |
Product-Line |
Technical Support Manager |
Contact |
Americas |
OpenEdge Deployment |
Marcelo Konatu |
+1 781 280 2751 |
Americas |
OpenEdge Development |
Stephen Ferguson |
+1 781 280 3228 |
Americas |
Sonic |
Richard Burnett |
+1 781 280 4852 |
Americas |
ObjectStore |
Kirk Stepanian |
+1 781 280 3049 |
Americas |
EasyAsk |
Don Harris |
+1 781 280 7377 |
Europe, Middle East and Africa |
All Products |
Jean Richert |
+31 (0)10 286 5287 |
Europe, Middle East and Africa |
All Products |
Eelco H. Essenberg |
+31 (0)10 286 3282 |
Asia Pacific |
All Products |
Peter Bignell |
+61 3 9805 8610 |
Japan |
Sonic |
Takeshi Yokokawa |
+81 3 3556 7632 |
Progress India |
All Products |
Krishna Priya |
+91-40-4008 2036 |
Mission Critical |
All Products |
Cathy M. Galica |
+1 781 280 4794 |
Director Technical Support |
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Americas |
All Products |
Cathy M. Galica |
+1 781 280 4794 |
Director Technical Support |
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Worldwide |
All Products |
Peter Holt |
+1 781 280 4661 |
