Progress HealthCheck Service Program

Progress Sonic HealthCheck Program

Progress OpenEdge HealthCheck Program

Works with you to ensure your operation runs at peak efficiency. 2-day system health check of Server, Environment, Performance and Disaster Recovery analyses provide you with:-

• A complete evaluation of the current performance of your application(s)
• Pinpoint improvement opportunities
• Avoid costly surprises like performance degradation, bottlenecks and disaster situations
• Prolong the life of your current deployment

Keep your systems running at peak efficiency and effectiveness with our System Health Check. No one knows Progress better than Progress Software Professional Services. The Health Check service for OpenEdge customers is a periodic assessment to determine the operating condition and current performance of your OpenEdge applications. In order to determine the area need to be addressed, 3 basic steps are involved:

• Analyze: Examine the components involved in the system environment such as the Progress RDBMS startup parameters, performance indicators, background writers and disk I/O activity, etc.
• Bottlenecks Identification: Based upon the analysis information, identify performance bottlenecks and potential problems
• Recommendation: Provide adjustment recommendation such as startup parameter value, database architecture, use of background writers, etc

* Server Analysis: examination and assessment of the utilization of the hardware configuration including the CPU(s), memory and disks.

* Environment Analysis: a review of how well the SonicMQ Broker and/or Sonic ESB is working within your existing infrastructure.

* Performance Analysis: analyzes and detect performance bottlenecks that affect your overall system performance.

* Disaster Recovery Analysis: in case of disaster the SonicMQ and/or Sonic ESB infrastructure can be restored immediately on the new server.

* Server Analysis: examination and assessment of the utilization of the hardware configuration including the CPU(s), memory and disks.

* Environment Analysis: a review of how well the OpenEdge software environment is being utilized including its architecture, background processes, start-up parameters.

* Database Condition: analyzes how well the database is designed and structured and what the implications are for system performance.

* Disaster Recovery Analysis: evaluation of the status and potential effectiveness of your disaster recovery plan, backup strategy and redundancy.

At the end of the health check service, your Progress consultant will deliver a written report detailing the condition and recommendations for improvements in your environment. Areas of recommendations include:

• Server hardware
• SonicMQ/Sonic ESB environment
• Performance enhancement recommendations
• Disaster recovery plans

This report is provided in a standardized format so that you can compare with past health checks to identify areas of needs as your infrastructure grows.

We recommend periodic health checks to be conducted as a preventative service to identify potential problems before they become emergencies. To that end, we recommend health check services semi-annually or once every year, although some customers do it more often. The frequency depends on your needs and how fast your infrastructure grows. At the end of the health check service, your Progress consultant will deliver a written report detailing the condition and recommendations for improvements in your environment. Areas of recommendations include:

• Server hardware
• OpenEdge Software environment
• Database
• Disaster recovery plans

This report is provided in a standardized format so that you can compare with past health checks to identify areas of needs as your infrastructure grows.