Sales and Technical Support

Application Partners who come onboard the Progress Asia Business Link Program will have ready access to an existing and growing professional team of sales, business and technical consultants, developers and channel partners in the regions, primarily ASEAN (South East Asia), Greater China and South Asia. ASEAN and South Asia have long been an excellent springboard for vendors to test the readiness of their applications for the Greater China market and the Asian region in general.

The Progress Asia Business Link Program brings together a team of:

• Sales – 9 sales professional covering China, Singapore, Thailand, Indonesia, India, Sri Lanka.
• Pre-Sales – 7 pre-sales consultants with expertise in Enterprise Resource Planning (ERP), Warehouse Management (WMS) / Logistics Resource Management (LRM), Enterprise Asset Management, Human Resource Management (HRM), Financial Management and Industry domain knowledge.
• Consultants – existing and growing pool of 120 consultants in the Asia Pacific region with technical, domain and application expertise to provide local consultancy and implementation services. Industry expertise in areas like Manufacturing, Distribution, Financial, Engineering, Logistics and Apparel/Textiles.
• Technical – support and development team are skilled in Progress/OpenEdge, WebSpeed, Java, .NET, Linux, Unix, Windows, etc.
• Training and Education
• Application Transformation – porting, web-enabling, localization and customization of applications, product enhancements, application management, etc.
• Call Centre / Support – providing first-level support in local languages via the Web, Email and/or Voice. Facilitating customer surveys and feedback for any marketing and business initiatives.